Surf Travel Company

Nomad Surfers Terms & Conditions

 The reservation paid to Nomad Surfers is non refundable under any circumstance.

 

By making a reservation through Nomad Surfers for an accommodation provider, you accept and agree to their relevant payment terms for the outstanding balance, cancellation and no-show policy of that particular accommodation provider.

 

The participants yield the image rights of the pictures/videos taken while attending the camps, independently anywhere in the world, and expressly authorises Nomad Surfers to its diffusion and reproduction.

 

Payment for reservation deposit is made by credit cards through Stripe will be charged in the local currency equivalent based on the daily exchange rate. Fees and currency conversions by Stripe, banks or credit card companies in processing payments are not within the control of Nomad Surfers and are subject to exchange rate fluctuation.

 

 

 

Terms and Conditions exclusive to Junior Nomad Surf Camps for Teenagers organised by Nomad Surfers

 

Supervision

Our staff will supervise the teens during extra activities, at the surf school area and surf camp area. As soon as the teens leave the accommodation or the area of the activities without permission, it is no longer our responsibility.

 

Excursion

At some point in all excursions, children are given “free time” for shopping for souvenirs, having a snack, etc., in a designated area. During this time, not all children are with the staff. The following explains our supervision policy on excursions:

 

Always be in groups of a minimum of three children.

All children will be given emergency phone numbers.

Meeting points and times will be established and shown to the children.

The maximum amount of time between meetings will be 90 minutes.

 

If you prefer that he/she be accompanied by a monitor at all times during excursions, please indicate this preference in writing to us before the start of the Camp. If we do not receive your written instructions to the contrary, we will assume you agree with the above supervision policy.

 

Smoking and drinking alcohol

Your children are not allowed to smoke or drink alcohol at any time. This policy is reiterated very clearly to all teens on the first evening of camp. This policy applies to all children at camp, whether or not they are allowed to smoke or drink at home, and whether or not they are legally old enough to smoke or drink in the country of the camp. Should your child smoke or drink alcohol at camp, the camp monitor will contact you immediately to discuss what action he or she feels is appropriate in the specific circumstances.

 

The Camp monitor may feel that a strong warning is more appropriate, on the understanding that a second violation of the rule will result in your child being sent home, at your expense, and there will be no refund. In this case, the camp monitor will look for your support and ask that you explain the situation very clearly to your child by telephone in order that there is no misunderstanding. It is very important that you discuss this policy with your child before he or she travels to camp, in order that he/she fully understands the implications of smoking or drinking alcohol at camp.

 

Possession or use of illegal drugs

Should your child possess or use any drugs at the Camp, other than those prescribed for medical reasons, he/she will be sent home immediately at your expense, and no refund. We reserve the right to also notify the police given the seriousness of this matter.

 

Damage to property

It is important that children treat the property of the Camp and its suppliers with the greatest of care and respect. Any damages resulting from negligence, even if accidental, will be invoiced to the parents or guardians, who, as part of the booking conditions, agree to this stipulation. Where individual guilt cannot be accurately assessed, damages will be shared amongst those involved and families invoiced accordingly. If they lose the room key, they have to pay 10 € for a new one.

 

In case of vandalism, bad behaviour (not respect rules/ not respect other kids or teachers, etc.) the kids will be expelled from the camp next day without the refund for the rest of stay/ and pay the cost of broken property.

 

Insurance

All surf schools have accident insurance required by law in all countries. If anyone gets hurt while surfing they will be taken to hospital and will be treated. This is not a travel insurance so we do recommend travel insurance if travelling to another country. 

 

Making a booking with us will automatically add your email address to our subscribers list to receive further promotions.

Banyak and Hinako Surf Charter Terms & Conditions

CANCELLATION POLICY

Initial deposit non-refundable but transferable or exchangeable with a friend to take your place on that specific date (passengers are responsible for finding their own replacements).

If cancellation is within 59-45 days prior to departure – 40% cancellation fee applies (total cost of trip) and the remaining 60% converted into CREDIT to use within 1 year from the original date. CREDIT transferable. (Updated 12/March/2020 valid for trips running until Aug 2020, previous policy applies for trips after Aug 2020):

With the current ongoing crisis due to the Covid-19 pandemic, we understand plans may change last minute, and for this reason we are updating our policy for cancellations within 44 days prior to departure – 40% cancellation fee applies (total cost of trip) and the remaining 60% converted into CREDIT to use until 2022. CREDIT transferable. *Subject to differences in rates may apply. Subject to boat availability. Previous policy: If cancellation is within 44 days prior to departure – non-refundable, 100% cancellation fee.

There are no refunds of any kind given for poor surf, inclement weather, airline related delays or cancellations and late departures from designated trip date or itinerary. In addition, there are no refunds given for reasons relating to unstable global, national, or local political or natural conditions that do not directly pose a threat to the safe operations of Mentawai Surf Charters fleet. In the event of cancellation of a trip by Mentawai Surf Charters, the company reserves the right to substitute a trip on another comparable boat or accommodation on the same dates. In case of no alternative trip is available as described above, the guest will receive a full refund of the boat payment (not included airfares). During the journey if the boat cannot continue the trip due to mechanical and or technical problems and no alternative boat is available to continue, the guest will receive a refund proportional to the days left. During the journey if an accident happens to one of the guests or boat crew member, the Captain reserves the right to finish the trip earlier, no refund will be given and Mentawai Surf Charters cannot be liable for this matter.

AGREEMENT OF RISK AND LOSS RESPONSIBILITY

Mentawai Surf Charters cannot be liable for climatic or weather conditions that may interfere with your charter. We cannot always guarantee surf when the weather is not permitting and surf is not available, so the client must be willing to accept the surf on offer. Our staff will always search for the best waves available and do their best to adjust to the needs and surfing standards of our clientele.

Mentawai Surf Charters does not accept any responsibility for the non-arrival or the late arrival of surfboards, surfboard bags and luggage.

The captain on board reserves the right to remove any passengers from the boat that compromises the welfare and safety of the vessel, passengers and/or crew at any time, in accordance with maritime law.

Mentawai Surf Charters is not responsible for any delay or cancellation of scheduled airline flights.

The Client is aware that this boat trip, in addition to usual risks of any holiday trip, has some extra risks and dangers which may include physical effort, remoteness to normal from the usual routine and medical facilities, unexpected extreme weather conditions and the difficulties to evacuate the area.

The client will exempt Mentawai Surf Charters as well as its boats and respective crew against any liability resulting in damages of any nature due to such circumstances. The client agree that any exclusion of liability also applies to agents or guides of Mentawai Surf Charters.

Travel Insurance

Travel Insurance is highly recommended to attend any of our camps or surf charters. You can use any travel insurance you wish although we recommend you to buy it with World Nomads Travel Insurance. This Travel Insurance Agency is also partnered with Lonely Planet, so it is cheap and reliable! You can very easily purchase it online by just clicking on the folowing link:

 

>> World Nomads Travel Insurance

 

Cancelation Insurance: This benefit provides compensation for the amount that the insured has paid for their trip in case of cancelation due to accident, illness, or death of a family member (up to the policy limit). The insurance covers your airplane tickets and the accommodation booked. Please refer to the link above for more information.

Payment Information

For this particular accommodation you are going to pay a 15% deposit to make your reservation.

Please note the original prices of this accommodation are based in AMERICAN DOLLARS.

The prices you are going to see at the next step are automatically converted to our payment gateway (Australian Dollars - AUD -) based on the exchange rate with today date -Wednesday 24th of April 2024-

Current exchange rate is 1 AUD = 1.53877 US$

After you complete the booking process you will receive an email from us detailing how to pay the rest of the booking to the accommodation.

Please agree Nomad Surfers and accommodation terms and conditions, insurance and payment details.