Book with Confidence Guarantee
We know how important it is for you to have flexibility. Our "Book with Confidence Guarantee" gives you the option to change your booking date and destination.
1. To make a “date change only” or “cancel your booking and exchange for a voucher”, which enables the flexibility to change your whole booking (destination, dates etc), please contact our reservation department.
2. Eligibility to either “change” or “cancel your booking (in exchange for a voucher)”, using our "book with confidence" terms and conditions, is available for all bookings made after 3 March 2020.
Date changes must be made, or cancellation (in exchange for a voucher) must be requested at least three weeks prior to travel. Less than three weeks' notice will be accepted if new government rules are introduced within this time that prevent your trip or require you to quarantine in a designated hotel on your return.
3. If, at the time you request a voucher, your holiday is unable to proceed due to government advice, restricted entry in your destination and/or flight cancellation, the full value of the amount paid will be included in the voucher credit.
4. Any voucher issued (including all of those with a previous validity of 30 April 2022) must be used for bookings with travel completed by 30 April 2023.
5. If there is a difference in price from the original booking, any increase is payable by you at the time of re-booking, and any decrease you are entitled to use the following amount from your voucher: Same % you paid from the total on your initial reservation but this time in proportion to the new total. The remaining amount will be included in a voucher credit.
6. The voucher provided is valid for use towards a new Nomad Surfers Holidays booking (a minimum of 7 days' notice is required.
7. Vouchers are non-refundable and non-transferable.
8. These points apply to the reservation deposit to Nomad Surfers.
The reservation paid to Nomad Surfers is non refundable under any circumstance.
By making a reservation through Nomad Surfers for an accommodation provider, you accept and agree to their relevant payment terms for the outstanding balance, cancellation and no-show policy of that accommodation provider.
The participants yield the image rights of the pictures/videos taken while attending the camps, independently anywhere in the world, and expressly authorises Nomad Surfers to its diffusion and reproduction.
Payment made by credit cards through Stripe will be charged in the local currency equivalent based on the daily exchange rate. Currency conversions by Stripe, banks or credit card companies in processing payments are not within the control of Nomad Surfers and are subject to exchange rate fluctuation.
Making a booking with us will automatically add your email address to our subscribers list to receive further promotions.
TERMS & CONDITIONS
At MV we really want you to have the time of your life. To ensure that, all our guests have to know and understand some basic rules so everything goes smoothly. Please read the following terms and conditions, if you have any questions contact us anytime. See you soon!
For every surf experience with MV, a contract is made whenever a booking is confirmed – either in writing or email to MV. All participants must complete MV enrollment form/declaration before they will be allowed to take part in any Surf Experience (lessons, weeks or vacations). Parents or guardians must sign for participants who are under 18 years of age. We do not accept any liability for any loss caused by failure to complete the declaration/ enrollment form.
In the case of a group booking, the person making and signing the booking form accepts responsibility for payment on behalf of everyone listed on the form. As well as the responsibility to ensure that everyone listed has read and understood the terms and conditions below.
Changing your booking
We will make every effort to arrange any changes you request after the booking has been confirmed. Any changes are subject to availability of course dates, places, and or instructors availability.
If you or anyone in your group cannot take part on a course you may transfer the booking to another person, however, you must inform us of the new person’s name and ensure a completed booking form is signed and returned to us prior to the course/lesson start date.
In the case where your group size drops in numbers from the original booking, we must receive notification of this in due time and in writing/email. If the changes are less than 21 days prior to the lesson you will be responsible for paying the balance on the original booking.
Cancellations and refunds
All cancellations must be sent in writing/email wherever possible and will be effective on the date which they are received by MV. Refunds for cancellations are as follows:
>> More than 21 days before Experience start date = 50% refund
>> Less than 21 days before Experience start date = no refund.
This cancellation policy is only applied on the second money payment, the first deposit on the reservation is subject to Nomad Surfers cancellations policies.
PARTICIPATION AND LIABILITY
Surfing carries a degree of risk to people and property, even if enjoyed under proper supervision. It requires a reasonable level of swimming ability (min. 50 meters) and a reasonable level of fitness.
You must make us aware of any medical conditions, illnesses, disabilities or allergies you have and any medication you are taking on the booking form at the time of check-in. For course participants under 18 years old, it is the responsibility of the parent or guardian to inform us.
You should not participate in any surfing course if you are suffering from a heart condition, injury or illness that may affect your physical ability. You also must not take part if you are pregnant.
You must not be under the influence of any alcohol, illegal drugs or any medication that may affect your physical abilities.
You must agree to abide by all instructions and decisions that we make in order to secure a safe learning environment for all participants.
MV will provide all equipment required for your course/lesson and take all reasonable measures to ensure the safety and good condition of this equipment, however, you must report any damage caused to the equipment during your possession.
We do not seek to limit or exclude any liability for personal injury or loss of life to participants, which may occur as a result of negligence. However, we assume no liability in respect of personal injury, loss, damage, consequential loss or third party claims which occur through no fault of our own or caused by your negligence or of any one of your group.
There is an age limit of 12 years of age and we cannot permit anyone under this age to take part in a group lesson. However, we can offer private coaching, providing a parent or guardian is with the child throughout the whole lesson.
Children aged sixteen or under must have a parent or guardian close by for the duration of the course/lesson. A parent or guardian may be participating in the lesson, waiting on the beach or waiting in the car-park. We reserve the right to refuse tuition if no visible arrangements have been made.
In the rare event that we consider the surf or weather conditions to be dangerous for surf instruction, lessons will be cancelled. We will make every effort to make sure that you get the lessons you have paid for. Surf lessons are run from Sunday to Friday, We do not run lessons on Thursdays and Saturdays but equipment can be available for rent.
MV makes every attempt to show the services on offer with brochure, flyers, website and other communication forms through its channels or partners. All information is given as a guide and we accept no liability for errors, omissions or discrepancies. All prices are accurate at the time of publication, and we reserve the right to change prices any time after publication.
Travel Insurance is highly recommended to attend any of our camps or surf charters. You can use any travel insurance you wish although we recommend you to buy it with World Nomads Travel Insurance. This Travel Insurance Agency is also partnered with Lonely Planet, so it is cheap and reliable! You can very easily purchase it online by just clicking on the folowing link:
>> World Nomads Travel Insurance
Cancelation Insurance: This benefit provides compensation for the amount that the insured has paid for their trip in case of cancelation due to accident, illness, or death of a family member (up to the policy limit). The insurance covers your airplane tickets and the accommodation booked. Please refer to the link above for more information.
For this particular accommodation you are going to pay a 25% deposit to make your reservation.
Please note the original prices of this accommodation are based in EURO.
The prices you are going to see at the next step are automatically converted to our payment gateway (Australian Dollars - AUD -) based on the exchange rate with today date -Friday 14th of May 2021-
Current exchange rate is 1 AUD = 1.5622021507674 €
After you complete the booking process you will receive an email from us detailing how to pay the rest of the booking to the accommodation.