Surf Travel Company

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Nomad Surfers Terms & Conditions

Book with Confidence Guarantee

 

We know how important it is for you to have flexibility. Our "Book with Confidence Guarantee" gives you the option to change your booking date.

 

1. If your holiday is unable to proceed due to government advice, restricted entry in your destination and/or flight cancellation due to any Covid related issue you can make a “date change” or “cancel your booking and exchange for a voucher”, which enables the flexibility to change your booking dates, please contact our reservation department.

 

2. Eligibility to either “change” or “cancel your booking (in exchange for a voucher)”, using our "book with confidence" terms and conditions, is available for all bookings made after 3 March 2020.

 

3. Date changes must be made, or cancellation (in exchange for a voucher) must be requested at least three weeks prior to travel. Less than three weeks' notice will be accepted if new government rules are introduced within this time that prevent your trip or require you to quarantine in a designated hotel on your return.

 

4. Any voucher issued (including all of those with a previous validity of 30 April 2022) must be used for bookings with travel completed by 30 April 2023.

 

5. If there is a difference in price from the original booking, any increase is payable by you at the time of re-booking, and if any decrease you are entitled to use the following amount from your voucher: Same % you paid from the total on your initial reservation but this time in proportion to the new total.  The remaining amount will be included in a voucher credit.

 

6. The voucher provided is valid for use towards a new Nomad Surfers Holidays booking at same destination (a minimum of 7 days' notice is required). 

 

7. Vouchers are non-refundable and non-transferable. 

 

8. These points apply to the reservation deposit to Nomad Surfers.

 

The reservation paid to Nomad Surfers is non refundable under any circumstance.

 

By making a reservation through Nomad Surfers for an accommodation provider, you accept and agree to their relevant payment terms for the outstanding balance, cancellation and no-show policy of that accommodation provider.

 

The participants yield the image rights of the pictures/videos taken while attending the camps, independently anywhere in the world, and expressly authorises Nomad Surfers to its diffusion and reproduction.

 

Payment made by credit cards through Stripe will be charged in the local currency equivalent based on the daily exchange rate. Currency conversions by Stripe, banks or credit card companies in processing payments are not within the control of Nomad Surfers and are subject to exchange rate fluctuation.

 

 

 

Terms and Conditions exclusive to Junior Nomad Surf Camps organised by Nomad Surfers

 

Supervision
Our staff will supervise the teens at all times, during extra activities, at the surf school area and surf camp area, as soon as the teens leave the accommodation or the area of the activities without permission, it is no longer our responsibility.

 


Excursion
At some point in all excursions, children are given “free time” for shopping for souvenirs, having a snack, etc., in a designated area. During this time, not all children are with the staff. The following explains our supervision policy on excursions:

 


Always be in groups of a minimum of three children.
All children will be given emergency phone numbers.
Meeting points and times will be established and shown to the children.
The maximum amount of time between meetings will be 90 minutes.

 


If you prefer that he/she be accompanied by a monitor at all times during excursions, please indicate this preference in writing to us before the start of the Camp. If we do not receive your written instructions to the contrary, we will assume you agree with the above supervision policy.

 


Smoking and drinking alcohol
Your children are not allowed to smoke or drink alcohol at any time. This policy is reiterated very clearly to all teens on the first evening of camp. This policy applies to all children at camp, whether or not they are allowed to smoke or drink at home, and whether or not they are legally old enough to smoke or drink in the country of the camp. Should your child smoke or drink alcohol at camp, the camp monitor will contact you immediately to discuss what action he or she feels is appropriate in the specific circumstances.

 


The Camp monitor may feel that a strong warning is more appropriate, on the understanding that a second violation of the rule will result in your child being sent home, at your expense. In this case, the camp monitor will look for your support and ask that you explain the situation very clearly to your child by telephone in order that there is no misunderstanding. It is very important that you discuss this policy with your child before he or she travels to camp, in order that he/she fully understands the implications of smoking or drinking alcohol at camp.

 


Possession or use of illegal drugs
Should your child possess or use any drugs at the Camp, other than those prescribed for medical reasons, he/she will be sent home immediately at your expense. We reserve the right to also notify the police given the seriousness of this matter.

 


Damage to property
It is important that children treat the property of the Camp and its suppliers with the greatest of care and respect. Any damages resulting from negligence, even if accidental, will be invoiced to the parents or guardians, who, as part of the booking conditions, agree to this stipulation. Where individual guilt cannot be accurately assessed, damages will be shared amongst those involved and families invoiced accordingly. If they lose the room key, they have to pay 10 € for a new one.

 

In case of vandalism, bad behaviour (not respect rules/ not respect other kids or teachers, etc.) the kids will be expelled from the camp next day without the refund for the rest of stay/ and pay the cost of broken property.

 

Insurance

All surf schools have accident insurance required by law in all countries. If anyone gets hurt while surfing they will be taken to hospital and will be treated. This is not a travel insurance so we do recommend travel insurance if travelling to another country. 

 

Making a booking with us will automatically add your email address to our subscribers list to receive further promotions.

Corralejo Beach Surf House Terms & Conditions

Due to limited space within our camp and in our lessons we operate a no refund policy but in certain cases may offer a voucher to the value of your booking to be used at a later date.

 

See below for full terms and conditions

 

 

Line Up Ocean Sports Center operates a strict NO refund policy on all bookings.

On payment of deposit and confirmation of booking all clients and Line Up Ocean Sports Center enter into a contract.

Under this contract we offer a no refund policy  on the courses, rentals, or the accommodations.

Each started lessons is considered a a lesson done.

The client must accept that these are sports that depend very much on weather conditions and therefore the client must be flexible.

The client must also understand that the number of places are limited per day, that’s why all bookings must be considered as definitive once payment done.

Fuerteventura is one of the places around the world providing the best frequency of suitable conditions for any kind of watersport.

However it is not a perfect science and it is always possible to get unlucky …

best period for wind : April to September

best period for waves : October to March

Why do we apply a non refund policy ? 

The client must understand that, in order to provide our services, on the highest possible level, we must always have our teams operational, our equipment, vehicles and whole infrastructure ready, in order to cover our activity.

A lack of suitable conditions can not affect the income and the way we are paying our teams or how our structure will function.

This is why we must consider all bookings as definitive and not refundable, as the our number of clients per day is limited.

In case of a lack of conditions, what kind of solutions we propose for our client :

It is clear that in case of a lack of conditions the client should not  loose any money either .

 – LINE UP PRO CENTER  proposes alternative activities, such as surf lessons, SUP lessons, wake sessions, SUP and snorkel sessions at Lobos, downwind SUP, or rental equipment.

An account will be created for the client according to the nature of the sessions effectively done and the payment of the original booking as not all activities have the same price and value.

At the end of the stay a balance is made between what has been effectively paid and what has been effectively done. The balance then transformed in a credit,

It is strictly the right of the client to refuse to do alternative activities.

Balance transactions : 2 options.

-1 the client can use the entire credit in our shop to purchase any available items of his choice.

-2 the client can ask for a voucher that will certify this credit valid for the next 18 months, and that can be transmitted to a third party.

NO voucher or credit will be given in case of : no show, cancellation from client, not being contactable, etc.

 – LINE UP PRO CENTER organizes the sessions according to weather conditions.

The clients must be ready to enter the next possible session made available by our team during the period they have mentioned on the reservation.

In case of no show for any reasons, health problem, business emergency, family matters, etc …

We will provide, on demand, an invoice of the actual booking and payment,as well as a document stating that the client could not attend. 

The client will be able to present these documents to his or her travel insurance.

  • LINEUP SURFCAMP

Clients who refuse to follow the house rules , disrespect other clients and generally misbehave, will be removed from the camp. No refund will be made.

Travel Insurance

Travel Insurance is highly recommended to attend any of our camps or surf charters. You can use any travel insurance you wish although we recommend you to buy it with World Nomads Travel Insurance. This Travel Insurance Agency is also partnered with Lonely Planet, so it is cheap and reliable! You can very easily purchase it online by just clicking on the folowing link:

 

>> World Nomads Travel Insurance

 

Cancelation Insurance: This benefit provides compensation for the amount that the insured has paid for their trip in case of cancelation due to accident, illness, or death of a family member (up to the policy limit). The insurance covers your airplane tickets and the accommodation booked. Please refer to the link above for more information.

Payment Information

For this particular accommodation you are going to pay a 25% deposit to make your reservation.

Please note the original prices of this accommodation are based in EURO.

The prices you are going to see at the next step are automatically converted to our payment gateway (Australian Dollars - AUD -) based on the exchange rate with today date -Thursday 28th of October 2021-

Current exchange rate is 1 AUD = 1.5443409115687 €

After you complete the booking process you will receive an email from us detailing how to pay the rest of the booking to the accommodation.

Please agree Nomad Surfers and accommodation terms and conditions, insurance and payment details.