Surf Travel Company

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Nomad Surfers Terms & Conditions

 The reservation paid to Nomad Surfers is non refundable under any circumstance.

 

By making a reservation through Nomad Surfers for an accommodation provider, you accept and agree to their relevant payment terms for the outstanding balance, cancellation and no-show policy of that particular accommodation provider.

 

The participants yield the image rights of the pictures/videos taken while attending the camps, independently anywhere in the world, and expressly authorises Nomad Surfers to its diffusion and reproduction.

 

Payment for reservation deposit is made by credit cards through Stripe will be charged in the local currency equivalent based on the daily exchange rate. Fees and currency conversions by Stripe, banks or credit card companies in processing payments are not within the control of Nomad Surfers and are subject to exchange rate fluctuation.

 

 

 

Terms and Conditions exclusive to Junior Nomad Surf Camps for Teenagers organised by Nomad Surfers

 

Supervision

Our staff will supervise the teens during extra activities, at the surf school area and surf camp area. As soon as the teens leave the accommodation or the area of the activities without permission, it is no longer our responsibility.

 

Excursion

At some point in all excursions, children are given “free time” for shopping for souvenirs, having a snack, etc., in a designated area. During this time, not all children are with the staff. The following explains our supervision policy on excursions:

 

Always be in groups of a minimum of three children.

All children will be given emergency phone numbers.

Meeting points and times will be established and shown to the children.

The maximum amount of time between meetings will be 90 minutes.

 

If you prefer that he/she be accompanied by a monitor at all times during excursions, please indicate this preference in writing to us before the start of the Camp. If we do not receive your written instructions to the contrary, we will assume you agree with the above supervision policy.

 

Smoking and drinking alcohol

Your children are not allowed to smoke or drink alcohol at any time. This policy is reiterated very clearly to all teens on the first evening of camp. This policy applies to all children at camp, whether or not they are allowed to smoke or drink at home, and whether or not they are legally old enough to smoke or drink in the country of the camp. Should your child smoke or drink alcohol at camp, the camp monitor will contact you immediately to discuss what action he or she feels is appropriate in the specific circumstances.

 

The Camp monitor may feel that a strong warning is more appropriate, on the understanding that a second violation of the rule will result in your child being sent home, at your expense, and there will be no refund. In this case, the camp monitor will look for your support and ask that you explain the situation very clearly to your child by telephone in order that there is no misunderstanding. It is very important that you discuss this policy with your child before he or she travels to camp, in order that he/she fully understands the implications of smoking or drinking alcohol at camp.

 

Possession or use of illegal drugs

Should your child possess or use any drugs at the Camp, other than those prescribed for medical reasons, he/she will be sent home immediately at your expense, and no refund. We reserve the right to also notify the police given the seriousness of this matter.

 

Damage to property

It is important that children treat the property of the Camp and its suppliers with the greatest of care and respect. Any damages resulting from negligence, even if accidental, will be invoiced to the parents or guardians, who, as part of the booking conditions, agree to this stipulation. Where individual guilt cannot be accurately assessed, damages will be shared amongst those involved and families invoiced accordingly. If they lose the room key, they have to pay 10 € for a new one.

 

In case of vandalism, bad behaviour (not respect rules/ not respect other kids or teachers, etc.) the kids will be expelled from the camp next day without the refund for the rest of stay/ and pay the cost of broken property.

 

Insurance

All surf schools have accident insurance required by law in all countries. If anyone gets hurt while surfing they will be taken to hospital and will be treated. This is not a travel insurance so we do recommend travel insurance if travelling to another country. 

 

Making a booking with us will automatically add your email address to our subscribers list to receive further promotions.

Corralejo Beach Surf House Terms & Conditions

Due to limited space within our camp and in our lessons we operate a no refund policy but in certain cases may offer a voucher to the value of your booking to be used at a later date.

 

See below for full terms and conditions

 

RESERVATION and CANCELLATION POLICY
Contract between Line Up Watersports SL and the customer
When confirming the reservation by paying the deposit, Line Up Watersports SL and its client conclude a contract. Under this contract, we will apply a policy of no refund on courses, rentals, housing, any services previously reserved. The customer must accept the fact that these are weather dependent sports and, therefore, the customer must be flexible.
The customer must also understand that the number of places available is limited per day, so all bookings must be considered final once payment is made. The reservation is now confirmed. It is common to refuse requests for reservations because the time slots allocated to the different activities are complete, it is therefore that each reservation is firm and final.
The total payment of all the booking (schools / rental / accommodation) must be paid in the center or the camp latest on the day of arrival before the beginning of the first session so that the insurance conditions can be activated. Without full payment the client will not be able to do his or her first session. It is important to note that  for wind sports the best times are: March to September, the rest of the year very good conditions are also present but less predictable, sometimes absent. To learn how to surf : the whole year is excellent. The variety of spots allows to be less dependent on the wind conditions, even in winter where the waves are bigger there are always some protected spots with perfect conditions. If the conditions are difficult but it is possible to do the lesson (big waves, strong winds), the head instructor will explain the different options for the day.  If all clients agree we can cancel or postpone the lesson, according to the decision of the group. Any session started is due. However, in exceptional situations it is possible that the head instructor decides to postpone a session that has already started, or to only partially invoice, if the session was really not satisfactory. If the conditions do not allow to do the lessons, we offer the following solutions : LINE UP offers access (subject to availability) to all other alternative activities proposed in the center:
  • Surf lessons 
  • Wakeboarding sessions
  • SUP
  • E-foil
  • Wingfoil
  • Tow foil
  • Equipment rental
  • Kitesurf
The customer has of course the right to refuse to do alternative activities when there are no adequate weather conditions ….
In that case  the client will receive a voucher for the value of the canceled lessons. 
 
CUSTOMER ADAPTABILITY:
During his stay the client must be aware  that his sports depends on specific conditions and our team will decide the best time slots for each lesson 
(wind, tide  etc …)
The confirmation of the class schedules are send the evening before by whatsapp or email.
Lineup Watersports SL keeps the right to reschedule  the lessons at any time in order to enjoy better conditions – If conditions are not good, we can at any time replace the scheduled lesson by another activity, like wakeboard, surf or sup  
For safety reasons Lineup Watersports SL has the right to cancel a lesson; lessons will be rescheduled or vouchered.
The client is required to attend the course on the proposed time. If a client wishes to postpone a lesson , it can be requested latest 24h in advance. Lineup Watersports SL however keeps the right to refuse to do so, if the schedule does not allow it. If the client has postponed lessons, but ends up having no wind on the newly chosen lesson dates, where as on the originally reserved days there was good wind, no voucher will be given.
If for some reason, a duly informed client does not show up in time for the lesson, the client loses his session.
 
COMPENSATION :
At the end of the stay a count of the sessions will be done (all sessions having same value,regardless of the sport done)
If the customer has a higher number of sessions but does not cover the total amount of his initial reservation, no additional payment will be required.
If the client does not have a number of sessions corresponding to the initial amount, he can choose between :
  • A voucher valid for 18 months corresponding to the remaining amount, that can be used to book lessons or rentals in our center, or can be used by a third person on request by email of the holder.(the customer can resell or benefit some of this credit)
  • A refund of 50% of the value of the canceled lessons
No voucher or credit will be granted in case of: no show or cancellation of the client.
 
LINE UP / INSURANCE
All LINE UP activities are covered by our civil liability insurance.
It is however necessary and the responsibility of the customer to subscribe a personal accident insurance and a travel insurance that will cover all costs that may result from injuries with or without emergencies or requiring repatriation caused by the sports practiced in our center.
 
LINE UP / SPECIAL CASES
In case of no-show for any reason, health problems, occupational emergency, family matters, etc. we will provide, upon request, an invoice for the booking and actual payment, as well as a document stating that the customer could not attend the lessons.
The customer can present these documents to his travel insurance.

Travel Insurance

Travel Insurance is highly recommended to attend any of our camps or surf charters. You can use any travel insurance you wish although we recommend you to buy it with World Nomads Travel Insurance. This Travel Insurance Agency is also partnered with Lonely Planet, so it is cheap and reliable! You can very easily purchase it online by just clicking on the folowing link:

 

>> World Nomads Travel Insurance

 

Cancelation Insurance: This benefit provides compensation for the amount that the insured has paid for their trip in case of cancelation due to accident, illness, or death of a family member (up to the policy limit). The insurance covers your airplane tickets and the accommodation booked. Please refer to the link above for more information.

Payment Information

For this particular accommodation you are going to pay a 25% deposit to make your reservation.

Please note the original prices of this accommodation are based in EURO.

The prices you are going to see at the next step are automatically converted to our payment gateway (Australian Dollars - AUD -) based on the exchange rate with today date -Tuesday 19th of March 2024-

Current exchange rate is 1 AUD = 1.66518136751 €

After you complete the booking process you will receive an email from us detailing how to pay the rest of the booking to the accommodation.

Please agree Nomad Surfers and accommodation terms and conditions, insurance and payment details.