Terms and conditions for all bookings (except Nomad Surf Camps teens)
The reservation paid to Nomad Surfers is non refundable under any circumstance.
By making a reservation through Nomad Surfers for an accommodation provider, you accept and agree to their relevant payment terms for the outstanding balance, cancellation and no-show policy of that particular accommodation provider.
Payment for reservation deposit is made by credit cards through Stripe will be charged in the local currency equivalent based on the daily exchange rate. Fees and currency conversions by Stripe, banks or credit card companies in processing payments are not within the control of Nomad Surfers and are subject to exchange rate fluctuation.
Terms and Conditions exclusive to Junior Nomad Surf Camps for Teenagers organised by Nomad Surfers
The reservation deposit paid to Nomad Surf Camps is non refundable under any circumstance.
Payment for reservation deposit is made by credit cards through Paypal or Stripe will be charged in the local currency equivalent based on the daily exchange rate. There is a 4.4% fee to pay by card. Fees and currency conversions by Stripe, Paypal, banks or credit card companies in processing payments are not within the control of Nomad Surfers and are subject to exchange rate fluctuation.
Payment of outstanding balance
The outstanding balance is to be paid 60 days prior to arrival by Bank Transfer or credit card, but we are a multinational company with an overseas headquarters. If you send money internationally to our account, it must arrive in its entirety, which means that the sender is responsible for all transfer fees and they cannot be split. If the amount received falls short of the value, the difference will be paid through credit card.
If the outstanding balance is not paid by this date the booking gets cancelled.
Cancelation
If cancelation with less than 60 days there is no refund of amount paid. We strongly advise to get a travel insurance for any unforeseen circumstance.
Cancelling some of the weeks booked
If you booked more than 1 week but decide to cancel 2nd, or 3rd week, you will pay 30% deposit for the weeks which you are cancelling.
Changing dates or locations
Changing dates or locations is not allowed. Once you book a surf camp and a certain date that is the reservation.
Supervision
Our staff will supervise the teens during extra activities, at the surf school area and surf camp area. As soon as the teens leave the accommodation or the area of the activities without permission, it is no longer our responsibility. Parents that sign the Green pass waiver to allow their children to go out on their free time are responsible for their children while they are unaccompanied.
Excursion
At some point in all excursions, children are given “free time” for shopping for souvenirs, having a snack, etc., in a designated area. During this time, not all children are with the staff. The following explains our supervision policy on excursions:
Always be in groups of a minimum of three children.
All children will be given emergency phone numbers.
Meeting points and times will be established and shown to the children.
The maximum amount of time between meetings will be 90 minutes.
If you prefer that he/she be accompanied by a monitor at all times during excursions, please indicate this preference in writing to us before the start of the Camp. If we do not receive your written instructions to the contrary, we will assume you agree with the above supervision policy.
Smoking and drinking alcohol
Your children are not allowed to smoke or drink alcohol at any time. This policy is reiterated very clearly to all teens on the first evening of camp. This policy applies to all children at camp, whether or not they are allowed to smoke or drink at home, and whether or not they are legally old enough to smoke or drink in the country of the camp. Should your child smoke or drink alcohol at camp, the camp monitor will contact you immediately to discuss what action he or she feels is appropriate in the specific circumstances.
The Camp monitor may feel that a strong warning is more appropriate, on the understanding that a second violation of the rule will result in your child being sent home, at your expense, and there will be no refund. In this case, the camp monitor will look for your support and ask that you explain the situation very clearly to your child by telephone in order that there is no misunderstanding. It is very important that you discuss this policy with your child before he or she travels to camp, in order that he/she fully understands the implications of smoking or drinking alcohol at camp.
Possession or use of illegal drugs
Should your child possess or use any drugs at the Camp, other than those prescribed for medical reasons, he/she will be sent home immediately at your expense, and no refund. We reserve the right to also notify the police given the seriousness of this matter.
Damage to property
It is important that children treat the property of the Camp and its suppliers with the greatest of care and respect. Any damages resulting from negligence, even if accidental, will be invoiced to the parents or guardians, who, as part of the booking conditions, agree to this stipulation. Where individual guilt cannot be accurately assessed, damages will be shared amongst those involved and families invoiced accordingly. If they lose the room key, they have to pay 10 € for a new one.
In case of vandalism, bad behaviour (not respect rules/ not respect other kids or teachers, etc.) the kids will be expelled from the camp next day without the refund for the rest of stay/ and pay the cost of broken property.
Insurance
All surf schools have accident insurance required by law in all countries. If anyone gets hurt while surfing they will be taken to hospital and will be treated. This is not a travel insurance so we do recommend travel insurance if travelling to another country.
Images
The participants yield the image rights of the pictures/videos taken while attending the camps, independently anywhere in the world, and expressly authorises Nomad Surfers to its diffusion and reproduction.
Making a booking with us will automatically add your email address to our subscribers list to receive further promotions.
Code of Conduct
We believe that a stay in the Surf campl offers an ideal time for participants to come together in a spirit of fun and friendship. Our code of conduct is based on shared tolerance and respect among everyone staying at the camp.
The camp is a place to make friends, have fun, learn and enjoy new positive experiences.
We might have put together a list of the things that we can and must do while at the camp, but that would require a large amount of time and space.
A simpler and more succinct option is to consider the things we cannot do while at the camp. We list these below:
Bullying behaviours will not be tolerated. This includes any behaviour that isolates, is disrespectful or humiliates another participant. Bullying will be considered serious misbehaviour for both the instigators as well as anyone who supports them.
Leaving the premises without being accompanied by a responsible person will also be considered misbehaviour.
Treating monitors, teachers and camp personnel with respect is obligatory. Offensive acts against camp staff are not allowed. At the same time, camp staff must also not treat any participant in a disrespectful, threatening or offensive way.
There are different ways of being disrespectful to other people. One way is to devalue the work they do.
Boys and girls are not allowed to visit each other’s rooms and are not allowed to undertake inappropriate relationships or behaviours with each other. Inappropriate comments will also not be tolerated.
Acts of vandalism, theft of another person’s belongings or reckless actions will be considered serious misbehaviour and will require parents or guardians to be informed.
With regard to the use of mobiles, music players, video games and the like, their use is prohibited during classes and activities. Our advice is to refrain from bringing them to the camp. However, we recognise that the final decision regarding these devices is not ours to make.
Our main objective, in addition to having participants enjoy their stay, is to safeguard their safety and well-being. For this reason, we believe it is necessary for parents and guardians to communicate this code of conduct to children who would like to participate in the camp.
Thank you for your cooperation.
The Directors of Surf Camp
Travel Insurance is highly recommended to attend any of our camps or surf charters. You can use any travel insurance you wish although we recommend you to buy it with World Nomads Travel Insurance. This Travel Insurance Agency is also partnered with Lonely Planet, so it is cheap and reliable! You can very easily purchase it online by just clicking on the folowing link:
>> World Nomads Travel Insurance
Cancelation Insurance: This benefit provides compensation for the amount that the insured has paid for their trip in case of cancelation due to accident, illness, or death of a family member (up to the policy limit). The insurance covers your airplane tickets and the accommodation booked. Please refer to the link above for more information.
For this particular accommodation you are going to pay a 20% deposit to make your reservation.
Please note the original prices of this accommodation are based in EURO.
The prices you are going to see at the next step are automatically converted to our payment gateway (Australian Dollars - AUD -) based on the exchange rate with today date -Thursday 3rd of October 2024-
Current exchange rate is 1 AUD = 1.6133359811125 €
After you complete the booking process you will receive an email from us detailing how to pay the rest of the booking to the accommodation.