Terms and conditions for all bookings (except Nomad Surf Camps teens)
The reservation paid to Nomad Surfers is non refundable under any circumstance.
We strongly advise to get a travel insurance for any unforeseen circumstance. By making a reservation through Nomad Surfers for an accommodation provider, you accept and agree to their relevant payment terms for the outstanding balance, cancellation and no-show policy of that particular accommodation provider.
Terms and Conditions exclusive to Junior Nomad Surf Camps for Teenagers
The reservation deposit paid to Nomad Surf Camps is non refundable under any circumstance.
Payment of the reservation deposit can be made by credit card or by bank transfer.
If you prefer to pay by bank transfer, please contact us for the relevant details.
Please note that any fees or currency conversion charges applied by PayPal, banks, or credit card providers are beyond the control of Nomad Surfers and may vary depending on exchange rate fluctuations.
Payment of outstanding balance
The outstanding balance must be paid no later than 30 days prior to arrival, either by bank transfer or credit card.
As we are a multinational company with overseas headquarters, any international bank transfer must arrive in full. This means all bank transfer fees are the responsibility of the sender and cannot be shared or deducted from the payment amount.
If the amount received is less than the total outstanding balance due to bank charges, the difference will need to be paid by credit card.
Please note that if the outstanding balance is not received by the due date, the booking will be cancelled.
Cancelling some of the weeks booked
If you have booked more than one week and decide to cancel one or more of the additional weeks (e.g. the 2nd or 3rd week), the deposit for those cancelled weeks will be retained and is non-refundable. This amount cannot be transferred, credited, or used toward payment for any remaining weeks of the booking.
Cancelation
If cancelation with less than 30 days there is no refund of amount paid. We strongly advise to get a travel insurance for any unforeseen circumstance.
Changing dates or locations
Once a booking is confirmed for a specific surf camp and set of dates, it is considered final. Changes to dates or camp locations are not permitted.
Supervision
Our staff will supervise the teens during extra activities, at the surf school area and surf camp area. As soon as the teens leave the accommodation or the area of the activities without permission, it is no longer our responsibility. Parents that sign the Green pass waiver to allow their children to go out on their free time are responsible for their children while they are unaccompanied.
Excursion
At some point in all excursions, children are given “free time” for shopping for souvenirs, having a snack, etc., in a designated area. During this time, not all children are with the staff. The following explains our supervision policy on excursions:
Always be in groups of a minimum of three children.
All children will be given emergency phone numbers.
Meeting points and times will be established and shown to the children.
The maximum amount of time between meetings will be 90 minutes.
If you prefer that he/she be accompanied by a monitor at all times during excursions, please indicate this preference in writing to us before the start of the Camp. If we do not receive your written instructions to the contrary, we will assume you agree with the above supervision policy.
Smoking and drinking alcohol
Your children are not allowed to smoke or drink alcohol at any time. This policy is reiterated very clearly to all teens on the first evening of camp. This policy applies to all children at camp, whether or not they are allowed to smoke or drink at home, and whether or not they are legally old enough to smoke or drink in the country of the camp. Should your child smoke or drink alcohol at camp, the camp monitor will contact you immediately to discuss what action he or she feels is appropriate in the specific circumstances.
The Camp monitor may feel that a strong warning is more appropriate, on the understanding that a second violation of the rule will result in your child being sent home, at your expense, and there will be no refund. In this case, the camp monitor will look for your support and ask that you explain the situation very clearly to your child by telephone in order that there is no misunderstanding. It is very important that you discuss this policy with your child before he or she travels to camp, in order that he/she fully understands the implications of smoking or drinking alcohol at camp.
Possession or use of illegal drugs
Should your child possess or use any drugs at the Camp, other than those prescribed for medical reasons, he/she will be sent home immediately at your expense, and no refund. We reserve the right to also notify the police given the seriousness of this matter.
Damage to property
It is important that children treat the property of the Camp and its suppliers with the greatest of care and respect. Any damages resulting from negligence, even if accidental, will be invoiced to the parents or guardians, who, as part of the booking conditions, agree to this stipulation. Where individual guilt cannot be accurately assessed, damages will be shared amongst those involved and families invoiced accordingly. If they lose the room key, they have to pay 10 € for a new one.
In case of vandalism, bad behaviour (not respect rules/ not respect other kids or teachers, etc.) the kids will be expelled from the camp next day without the refund for the rest of stay/ and pay the cost of broken property.
Insurance
All surf schools have accident insurance required by law in all countries. If anyone gets hurt while surfing they will be taken to hospital and will be treated. This is not a travel insurance so we do recommend travel insurance if travelling to another country.
Images
The participants yield the image rights of the pictures/videos taken while attending the camps, independently anywhere in the world, and expressly authorises Nomad Surfers to its diffusion and reproduction.
Making a booking with us will automatically add your email address to our subscribers list to receive further promotions.
- The rates are applicable to every passenger for a departure from Sibolga
- A deposit of 900 USD per person is required to make a reservation. Full payment must be made 90 days before departure.
- The deposit once paid is not refundable. If the customer can not go, the deposit shall remain valid for other dates.
- Travel insurance including medical evacuation is strongly recommended.
- No responsibility for accident will be attributable to the company.
- No liability will be accepted in respect of the company regarding meteorological conditions, natural disasters and events beyond the control of the company.
- A discharge will be signed by each passenger in the beginning of the trip.
The price of the trip includes:
– 3 meals per day, snacks, 3 beers a day, fruit juices, sodas, coffees and teas.
– the transfer to Sibolga airport to the ship
– Loan of equipment for fishing and snorkelling.
The price trip does not include:
– the ride to Sibolga,
– visas and travel insurance,
– Accommodation in Medan on days not include with the trip. If necessary, we will advise an agent on site to facilitate accommodation.
DRUGS – the use of illegal drugs whilst travelling is prohibited and will result in the immediate terminate of your charter.
Police are actively searching surf charter boats for drugs and if found will confiscate the Dream and jail all onboard. We therefore have a zero tolerance and will offload all guests at the nearest port should drugs be found onboard.
Departure
- The boat will return in the early morning of the last day of the charter and guests should plan to fly out that day – for example: if your charter dates are April 11-24:
- Arrive in Medan on the 10th (Hotel Marriot $100 USD).
- In the evening of 10th the surf board will be pickup at your Hotel and transfer by the road on the night.
- The boat will depart in the afternoon or early evening on the 11th, when all passengers have arrived.
- The boat will return to Sibolga harbor either the night of the 23rd or early morning on the 24th.
- In the morning of 24th the surf board will be transfer to Medan by the road.
- After breakfast (on the 24th), you will be transferred to Sibolga airport to go to medan then catch your international departing flight on 24h evening or 25th.
- Ground transportation will be provided from the Dream back to Sibolga airport.
Travel Insurance
PLEASE ensure each surfer has the best cover possible on your trip – if something should happen to one guest it would affect all on board.
WE ARE NOT RESPONSIBLE for any costs involving a medical emergency.
Go to http://www.surftravelinsurance.com.au/pelagic-surf-charters for details or contact Sue directly and mention The dream Surf Charters.
Sue Northcott – Manager
Surf Travel Insurance
Phone: 07 5508 2658
Email: [email protected]
www.surftravelinsurance.com.au
TravelSafe www.travelsafe.com
USA : (800) 523-8020
Fax: (800) 303-6015 Offers: A variety of trip and travel insurance coverage options
InsurAmerica (Refer to Product Number 007826-CT P1 11/03.)
24 Hour Emergency Assistance
International: (715) 345-0505
Live Travel 24-Hour Assistance: (800) 826-8597
Medical Contacts in Singapore
Raffles Hospital, Singapore (SOS Recommended)
585 North Bridge
65-6311 2121
Singapore General Hospital
65 62 243 655
Mt. Elizabeth Hospital, Singapore Orchard Row
65 67 372 666
Plastic Surgeon, Singapore
Dr. Martin Huang
MD Specialist Office
Paragon Building
Orchard Row
65 6238 2970
Ear, Nose and Throat Specialist, Singapore
Dr. Ravi Seshadri
MD Specialist Office
Paragon Building
Orchard Row
65 6238 2970
Embassy and Consulate Office
US Consulate
Jakarta: +62 21 3435 9000
Singapore: +65 64 769 100
Australian Consulate
Jakarta: +62 21 25505 55555
Singapore: +65 68 364 100
French Embassy
Jakarta: +6221 23557600
Singapore: +65 6880 7800
Brazil Embassy
akarta: +6221 5265656
Singapore: +65 6603 9361
Travel Insurance is highly recommended to attend any of our camps or surf charters. You can use any travel insurance you wish although we recommend you to buy it with World Nomads Travel Insurance. This Travel Insurance Agency is also partnered with Lonely Planet, so it is cheap and reliable! You can very easily purchase it online by just clicking on the folowing link:
>> World Nomads Travel Insurance
Cancelation Insurance: This benefit provides compensation for the amount that the insured has paid for their trip in case of cancelation due to accident, illness, or death of a family member (up to the policy limit). The insurance covers your airplane tickets and the accommodation booked. Please refer to the link above for more information.
For this particular accommodation you are going to pay a 15% deposit to make your reservation.
Please note the original prices of this accommodation are based in AMERICAN DOLLARS.
The prices you are going to see at the next step are automatically converted to our payment gateway (Australian Dollars - AUD -) based on the exchange rate with today date -Tuesday 21st of July 2026-
Current exchange rate is 1 AUD = 1.49603 US$
After you complete the booking process you will receive an email from us detailing how to pay the rest of the booking to the accommodation.