Terms and Conditions exclusive to Junior Nomad Surf Camps for Teenagers 

 

 

The reservation deposit paid to Nomad Surf Camps is non refundable under any circumstance.

Payment of the reservation deposit can be made by credit card or by bank transfer. 

If you prefer to pay by bank transfer, please contact us for the relevant details.

Please note that any fees or currency conversion charges applied by PayPal, banks, or credit card providers are beyond the control of Nomad Surfers and may vary depending on exchange rate fluctuations.

 

Payment of outstanding balance

The outstanding balance must be paid no later than 30 days prior to arrival, either by bank transfer or credit card.

As we are a multinational company with overseas headquarters, any international bank transfer must arrive in full. This means all bank transfer fees are the responsibility of the sender and cannot be shared or deducted from the payment amount.

If the amount received is less than the total outstanding balance due to bank charges, the difference will need to be paid by credit card.

Please note that if the outstanding balance is not received by the due date, the booking will be cancelled.

 

Cancelling some of the weeks booked

If you have booked more than one week and decide to cancel one or more of the additional weeks (e.g. the 2nd or 3rd week), the deposit for those cancelled weeks will be retained and is non-refundable. This amount cannot be transferred, credited, or used toward payment for any remaining weeks of the booking.

 

Cancelation

If cancelation with less than 30 days there is no refund of amount paid. We strongly advise to get a travel insurance for any unforeseen circumstance.

 

Changing dates or locations

Once a booking is confirmed for a specific surf camp and set of dates, it is considered final. Changes to dates or camp locations are not permitted.

 

Supervision

Our staff will supervise the teens during extra activities, at the surf school area and surf camp area. As soon as the teens leave the accommodation or the area of the activities without permission, it is no longer our responsibility. Parents that sign the Green pass waiver to allow their children to go out on their free time are responsible for their children while they are unaccompanied.

 

Excursion

At some point in all excursions, children are given “free time” for shopping for souvenirs, having a snack, etc., in a designated area. During this time, not all children are with the staff. The following explains our supervision policy on excursions:

 

Always be in groups of a minimum of three children.

All children will be given emergency phone numbers.

Meeting points and times will be established and shown to the children.

The maximum amount of time between meetings will be 90 minutes.

 

If you prefer that he/she be accompanied by a monitor at all times during excursions, please indicate this preference in writing to us before the start of the Camp. If we do not receive your written instructions to the contrary, we will assume you agree with the above supervision policy.

 

Smoking and drinking alcohol

Your children are not allowed to smoke or drink alcohol at any time. This policy is reiterated very clearly to all teens on the first evening of camp. This policy applies to all children at camp, whether or not they are allowed to smoke or drink at home, and whether or not they are legally old enough to smoke or drink in the country of the camp. Should your child smoke or drink alcohol at camp, the camp monitor will contact you immediately to discuss what action he or she feels is appropriate in the specific circumstances.

 

The Camp monitor may feel that a strong warning is more appropriate, on the understanding that a second violation of the rule will result in your child being sent home, at your expense, and there will be no refund. In this case, the camp monitor will look for your support and ask that you explain the situation very clearly to your child by telephone in order that there is no misunderstanding. It is very important that you discuss this policy with your child before he or she travels to camp, in order that he/she fully understands the implications of smoking or drinking alcohol at camp.

 

Possession or use of illegal drugs

Should your child possess or use any drugs at the Camp, other than those prescribed for medical reasons, he/she will be sent home immediately at your expense, and no refund. We reserve the right to also notify the police given the seriousness of this matter.

 

Damage to property

It is important that children treat the property of the Camp and its suppliers with the greatest of care and respect. Any damages resulting from negligence, even if accidental, will be invoiced to the parents or guardians, who, as part of the booking conditions, agree to this stipulation. Where individual guilt cannot be accurately assessed, damages will be shared amongst those involved and families invoiced accordingly. If they lose the room key, they have to pay 10 € for a new one.

 

In case of vandalism, bad behaviour (not respect rules/ not respect other kids or teachers, etc.) the kids will be expelled from the camp next day without the refund for the rest of stay/ and pay the cost of broken property.

 

Insurance

All surf schools have accident insurance required by law in all countries. If anyone gets hurt while surfing they will be taken to hospital and will be treated. This is not a travel insurance so we do recommend travel insurance if travelling to another country. 

 

Images

The participants yield the image rights of the pictures/videos taken while attending the camps, independently anywhere in the world, and expressly authorises Nomad Surfers to its diffusion and reproduction.

 

Making a booking with us will automatically add your email address to our subscribers list to receive further promotions.

Definitions and Interpretations in these Conditions

The ‘company’. ‘The client’ shall mean the person in whose name the booking is made and shall include the person or persons on whose behalf the same is made. ‘Force Majeure’ shall mean any event outside the company’s control which prevents the prompt performance of its obligations, including war and civil strife, etc. ‘Arrival’ shall mean the date of arrival in Montpellier.

 

Accommodation

Juniors: Where accommodation is shown for one week, this means 7 nights from Saturday to Saturday or Sunday to Sunday, unless otherwise indicated. However, if the client spends less than 7 nights in the accommodation in any particular week, they will not receive any discount. For arrival or departure dates (not on Saturdays or Sundays), a supplement may be payable. Adults: Accommodation is shown for the exact number of nights during the stay, this normally means from Sunday to Saturday, unless otherwise indicated. For arrival or departure dates (not on Saturdays or Sundays), a supplement may be payable.

 

Materials and Transfers

Juniors: Course materials and airport transfers for host family students, and the cost of activities and excursions are included in the price; airport transfers for residential students are payable. Adults: Examination fees, airport transfers, and the cost of activities and excursions are not included except where specifically stated; course materials are included. The company will not refund any monies for a client who applies for a course requiring a specific level and is then found to be unable to join the course after the initial level test. In this case, the client will be offered a suitable alternative by the company and any difference in price (if the alternative course is less expensive) will be refunded by the company. In some cases where there are insufficient numbers to run a group class, a reduced number of individual classes may be offered (eg 20 hours group lessons becomes 10 hours One-to-One lessons).

 

Public Holidays

Where a course takes place during a public holiday, no lessons will take place on that day and no reduction in price will be given except where specifically stated. For adults, individual and group classes are usually rescheduled (but not always), and it is the student’s responsibility to attend these rescheduled classes. For juniors, there will be no lessons on a public holiday, but a normal activity programme will take place on public holidays. Please consult the list of public holidays shown in the company literature (although it is the agent’s responsibility to check these since they are often subject to change).

 

Booking and Payment

No contract is made between the company and the client and no booking is valid until the company has issued a confirmation invoice by post, fax or e-mail. (An e-mail acknowledging receipt of an order does not constitute a confirmation invoice.) The company will issue this confirmation invoice after it has received a completed booking form and any registration fees due from the client. If the full balance of the holiday price is not received in the company’s bank account by the due date shown on the initial confirmation/invoice (4 weeks prior to departure), the company reserves the right to cancel the client’s booking and to impose the cancellation charges, stated below. In the case of late bookings the client should pay as soon as the confirmation invoice is received. Failure to do so could result in the withdrawal of services during the client’s stay.  Cheque in EUR (€) drawn on a € bank account in France, payable to the company and sent to the company at the address below.  Bank transfer in €. Bank charges must be paid in advance by the sender. Please send a copy of the transfer document to the company.

 

Cancellation by the Client and Visa Problems

If the client wishes to cancel their booking this must be done in writing by the person who signed the booking form or who made the online order. The date of cancellation will be taken as the date that the company receives the letter or email at the address shown below. The cancellation charges are as follows (no refunds will be made once the course has started):

between 30-15 days before arrival = 25%

between 14-1 days before arrival = 50%

 

Where a client has made a reasonable attempt to obtain a visa for the destination country within a reasonable timescale but is unable to obtain the visa, all money and deposits will be returned subject to a €75 administration charge on receipt of written confirmation from the relevant consulate detailing the visa rejection (only original documents will be accepted).

 

Notification of visa rejection must be made to the company in writing (or e-mail) at least 2 weeks before the start date of the course or accommodation booking.

 

In the case of cancellation, the company will reimburse the client by credit card only with a handling charge of 2.5% of the total amount invoiced. Reimbursement will be made no later than one month after the date of cancellation notified to the company.

 

It is the client’s responsibility to claim any insurance monies due as the company cannot claim on behalf of the client, which is why insurance should always be taken out prior to booking.

 

Prices and Surcharges

The prices are valid for courses but are subject to change at any time (once a deposit or full payment is made, the prices will not change). Language courses in France are subject to Sales Tax (TVA) and this will be added to your invoice.

 

Alterations by the Company

The company will do its utmost to provide the arrangements that have been confirmed, but it reserves the right to modify or cancel any accommodation or itinerary if unforeseen circumstances arise. If the company cancels or significantly alters an essential element of the client’s holiday for reasons of force majeure, on or before the date when the payment of the balance becomes due, the company shall inform the client as soon as possible and shall offer them the choice of an alternative holiday date or a full refund. If force majeure occurs while the holiday is in progress, the company will try to make reasonable alternative arrangements.

 

Liability of the Company

The company accepts responsibility for ensuring that all parts of the holiday are supplied as described and that all services shall reach a reasonable standard. However the company shall not be liable for the failure or improper performance of those services where such failure or improper performance is attributable to

a) the fault of the client,

b) the unforeseeable or unavoidable actions of an unconnected third party,

c) unusual and unforeseeable circumstances beyond the company’s suppliers control, including force majeure (or delay, overbooking or cancellation by an airline, bus, train, car hire or ferry company).

 

The obligations and responsibilities of the company shall also be limited where international conventions in respect of air or sea carriers apply. The company strongly recommends that clients take out suitable travel insurance.

 

Alterations by the Client

If the client wishes to change their booking in any way after the confirmation invoice has been issued, they must inform the company immediately, in writing, and the company reserves the right to charge €50 per person per change to cover the additional administration involved.

 

Descriptions

The company honestly believes that all statements made in its brochure or web-site are factual and correct. Every reasonable effort has been made to describe the facilities and environs and to provide the amenities described. The company cannot therefore be held responsible for any changes that are made after the brochure was produced (up-todate information can be found on the web-site), nor can the company accept liabilities for happenings outside its reasonable control. The company undertakes to advise the client of any material changes known to it prior to the client’s departure.

 

Special Requirements

Any special requests must be advised to the company in writing at least one month before arrival.

 

Insurance

The company reserves the right to refuse to accept bookings from clients who are not adequately insured against holiday risks.

 

General Information

General information is included in the company brochure and the company web-site for help and guidance to the client. Please read it carefully. The contract incorporating these conditions shall be governed by French law and any matters arising out of it shall be subject to the jurisdiction of the Courts of France.

 

Privacy Policy

The personal details of clients (all the details provided to us at the time of making an enquiry or an order including email address) will be collected and stored in the company’s database for the purposes of communication (in the case of an order) and our own marketing purposes. These details are not processed by third parties and will not be given to third parties without prior approval. This information is only accessible to company employees and consultants providing freelance services for the company. If a client wants their details removed, please make this request to the address shown below and they will be removed immediately.

 

Other Questions

If you have any questions or concerns, please contact one of our consultants at info@the company-france.com

 

Complaints Procedure

We hope that our clients will never have any cause for complaint with the services that we offer. However, if this proves to be the case the client must notify the company in writing immediately (using the special complaint forms provided) and at the very latest prior to departure. It is essential that this is done. If not, we at the company will have been denied the possibility of resolving and investigating matters and cannot be held liable for any subsequent claim. After receiving a complaint, we will reply within one working day if the client is still with us, and within 3 working days in all other cases. We will acknowledge a complaint and inform the client of what action we intend to take and a likely timescale to resolve the problem.

Travel Insurance is highly recommended to attend any of our camps or surf charters. You can use any travel insurance you wish although we recommend you to buy it with World Nomads Travel Insurance. This Travel Insurance Agency is also partnered with Lonely Planet, so it is cheap and reliable! You can very easily purchase it online by just clicking on the folowing link:

 

>> World Nomads Travel Insurance

 

Cancelation Insurance: This benefit provides compensation for the amount that the insured has paid for their trip in case of cancelation due to accident, illness, or death of a family member (up to the policy limit). The insurance covers your airplane tickets and the accommodation booked. Please refer to the link above for more information.

For this particular accommodation you are going to pay a 15% deposit to make your reservation.

Please note the original prices of this accommodation are based in EURO.

The prices you are going to see at the next step are automatically converted to our payment gateway (Australian Dollars - AUD -) based on the exchange rate with today date -Wednesday 3rd of June 2026-

Current exchange rate is 1 AUD = 1.7443159293893 €

After you complete the booking process you will receive an email from us detailing how to pay the rest of the booking to the accommodation.