Surf Travel Company

Nomad Surfers Terms & Conditions

Book with Confidence Guarantee

 

We know how important it is for you to have flexibility. Our "Book with Confidence Guarantee" gives you the option to change your booking date and destination.

 

1. If your holiday is unable to proceed due to government advice, restricted entry in your destination and/or flight cancellation due to any Covid related issue you can make a “date change” or “cancel your booking and exchange for a voucher”, which enables the flexibility to change your whole booking (destination, dates etc), please contact our reservation department.

 

2. Eligibility to either “change” or “cancel your booking (in exchange for a voucher)”, using our "book with confidence" terms and conditions, is available for all bookings made after 3 March 2020.

 

3. Date changes must be made, or cancellation (in exchange for a voucher) must be requested at least three weeks prior to travel. Less than three weeks' notice will be accepted if new government rules are introduced within this time that prevent your trip or require you to quarantine in a designated hotel on your return.

 

4. Any voucher issued (including all of those with a previous validity of 30 April 2022) must be used for bookings with travel completed by 30 April 2023.

 

5. If there is a difference in price from the original booking, any increase is payable by you at the time of re-booking, and any decrease you are entitled to use the following amount from your voucher: Same % you paid from the total on your initial reservation but this time in proportion to the new total.  The remaining amount will be included in a voucher credit.

 

6. The voucher provided is valid for use towards a new Nomad Surfers Holidays booking (a minimum of 7 days' notice is required. 

 

7. Vouchers are non-refundable and non-transferable. 

 

8. These points apply to the reservation deposit to Nomad Surfers.

 

The reservation paid to Nomad Surfers is non refundable under any circumstance.

 

By making a reservation through Nomad Surfers for an accommodation provider, you accept and agree to their relevant payment terms for the outstanding balance, cancellation and no-show policy of that accommodation provider.

 

The participants yield the image rights of the pictures/videos taken while attending the camps, independently anywhere in the world, and expressly authorises Nomad Surfers to its diffusion and reproduction.

 

Payment made by credit cards through Stripe will be charged in the local currency equivalent based on the daily exchange rate. Currency conversions by Stripe, banks or credit card companies in processing payments are not within the control of Nomad Surfers and are subject to exchange rate fluctuation.

 

 

 

Terms and Conditions for Junior camps organised by Nomad Surfers

 

Supervision
Our staff will supervise the teens at all times, during extra activities, at the surf school area and surf camp area, as soon as the teens leave the accommodation or the area of the activities without permission, it is no longer our responsibility.

 


Excursion
At some point in all excursions, children are given “free time” for shopping for souvenirs, having a snack, etc., in a designated area. During this time, not all children are with the staff. The following explains our supervision policy on excursions:

 


Always be in groups of a minimum of three children.
All children will be given emergency phone numbers.
Meeting points and times will be established and shown to the children.
The maximum amount of time between meetings will be 90 minutes.

 


If you prefer that he/she be accompanied by a monitor at all times during excursions, please indicate this preference in writing to us before the start of the Camp. If we do not receive your written instructions to the contrary, we will assume you agree with the above supervision policy.

 


Smoking and drinking alcohol
Your children are not allowed to smoke or drink alcohol at any time. This policy is reiterated very clearly to all teens on the first evening of camp. This policy applies to all children at camp, whether or not they are allowed to smoke or drink at home, and whether or not they are legally old enough to smoke or drink in the country of the camp. Should your child smoke or drink alcohol at camp, the camp monitor will contact you immediately to discuss what action he or she feels is appropriate in the specific circumstances.

 


The Camp monitor may feel that a strong warning is more appropriate, on the understanding that a second violation of the rule will result in your child being sent home, at your expense. In this case, the camp monitor will look for your support and ask that you explain the situation very clearly to your child by telephone in order that there is no misunderstanding. It is very important that you discuss this policy with your child before he or she travels to camp, in order that he/she fully understands the implications of smoking or drinking alcohol at camp.

 


Possession or use of illegal drugs
Should your child possess or use any drugs at the Camp, other than those prescribed for medical reasons, he/she will be sent home immediately at your expense. We reserve the right to also notify the police given the seriousness of this matter.

 


Damage to property
It is important that children treat the property of the Camp and its suppliers with the greatest of care and respect. Any damages resulting from negligence, even if accidental, will be invoiced to the parents or guardians, who, as part of the booking conditions, agree to this stipulation. Where individual guilt cannot be accurately assessed, damages will be shared amongst those involved and families invoiced accordingly. If they lose the room key, they have to pay 10 € for a new one.

 

Insurance

All surf schools have accident insurance required by law in all countries. If anyone gets hurt while surfing they will be taken to hospital and will be treated. This is not a travel insurance so we do recommend travel insurance if travelling to another country. 

 

Making a booking with us will automatically add your email address to our subscribers list to receive further promotions.

1. Bookings

By making a booking, the first named person on the booking agrees on behalf of all persons detailed on the booking that:

a) he/she has read these Terms and Conditions and has the authority to and does agree to be bound by them;

b) he/she consents to our use of personal data in accordance with our Privacy Policy and is authorised on behalf of all persons named on the booking to disclose their personal details to us, including where applicable special categories of data (such as information on health conditions or disabilities and dietary requirements);

c) he/she is over 18 years of age and where placing an order for services with age restrictions declares that he/she and all members of the party are of the appropriate age to purchase those services;

d) he/she accepts financial responsibility for payment of the booking on behalf of all persons detailed on the booking.

1.1 Cancellations, Changes and Refunds:

1.1.1 Cancellations and Changes:

To confirm reservations we ask for a deposit of 30% of the total reservation. In the event of cancellation, this value is not refunded. You can, however, use this value as a credit toward another reservation as long as the cancellation or amendment is made 20 days prior to the scheduled date of arrival to accommodation.

1.1.2  Refunds:

Under the conditions of subparagraph 1.1.1, the refund of 30% is in the form of credit towards future bookings. In case of cancellation after payment of the remaining 70% of the total booking, this will be refunded by bank transfer and all costs associated with this transaction are the customer’s responsibility.

 

2. Surf lessons

2.1 While using our equipment (wetsuit, rash vest and surfboard) the client agrees to use it with care. The Algarve Surf School assumes no liability for any injury, damage, death, damages, losses or costs incurred by the customer and/or to third parties due to activities, error, negligence, offences, misconduct, omissions, failures, false information or any illegal false information attributable to our company. We include personal accident insurance in our surf lessons unless considered a case of neglect or misconduct. In cases of neglect or misconduct, the customer will be responsible for costs incurred in the repair or replacement of damaged equipment.

2.2 The following are considered cases of neglect or misconduct:

2.2.1 Use of soft boards outside the white water area. Unless instructed by a qualified instructor.

2.2.2 Use of hard boards in the white water area. Unless instructed by a qualified instructor.

  • Walk or sit on the surfboard when upside down (fins faced upward).
  • More than one person walking or sitting on the board simultaneously.
  • Dragging of surfboard or wetsuit.
  • Any damage caused to the equipment intentionally.
  • Failure to follow safety procedures and advice given by qualified on duty surf instructor.

2.3 Cancellations, Changes and Refunds:

2.3.1 Cancellations and Changes.

In case of cancellation, the customer will receive a credit for use in booking services supplied by us in the amount of:

  • 100% refund if cancellation made 48 hours in advance of the scheduled start of service.
  • 50% refund if cancellation made 12 hours in advance of the scheduled start of service.
  • 0% if cancellation is not made 12 hours in advance of the scheduled start of service.

2.3.2 Refunds:

Under the conditions of subparagraph 2.3.1, the appropriate Refunds will be made in the form of credit.  Refunds are not made in other forms of payment.

2.3.3 Exceptions:

Paragraph 2.3.1 is not valid for surf lessons pertaining to the promotional package “Surf Camp Week”.

 

3. Accommodation

3.1 During the period of stay in our accommodation (Lagos and Sagres Hostel) the customer agrees to care for the house and its equipment using these with care. The Algarve Surf School assumes no liability for any injury, damage, death, damages, losses or costs incurred by the customer and/or to third parties due to activities, error, negligence, offences, misconduct, omissions, failures, false information or any illegal false information attributable to our company. In cases of neglect or misconduct, the customer will be responsible for costs incurred in the repair or replacement of damaged equipment.

3.2 The following are considered cases of neglect or misconduct:

3.2.1 Any damage done to the equipment by misuse.

3.2.2 Any damage caused to the equipment intentionally.

3.3 We reserve the right to terminate or not to accept admission.

3.4 Cancellations, Changes and Refunds:

3.4.1 Cancellations and Changes:

To confirm lodging reservations we ask a deposit of 30% of the total reservation. In the event of cancellation, this value is not refunded. You can, however, use this value as a credit toward another reservation as long as the cancellation or amendment is made 20 days prior to the scheduled date of arrival to accommodation.

3.4.2  Refunds:

Under the conditions of subparagraph 3.4.1 the return of 30% in form of credit. In case of cancellation after payment of the remaining 70% of the total booking, this will be refunded by bank transfer and all costs associated with this transaction are the customer’s responsibility.

 

4. Equipment rental

4.1 While using our equipment (wetsuit, rash vest and surfboard) the client agrees to use it with care. The Algarve Surf School assumes no liability for any injury, death, damages, losses or costs incurred by the customer and/or to third parties due to activities, error, negligence, offences, misconduct, omissions, failures or any illegal false information attributable to our company. In the case of negligence or misconduct, the customer will be responsible for costs incurred in the repair or replacement of damaged material.

4.2  The following are considered cases of neglect or misconduct:

4.2.1 Use of soft boards outside the white water area. Unless instructed by a qualified instructor.

  • Use of hard boards in the white water area. Unless instructed by a qualified instructor.
  • Walk or sit on the surfboard when upside down (fins faced upward).
  • More than one person walking or sitting on the board simultaneously.
  • Dragging of surfboard or wetsuit.
  • Any damage caused to the equipment intentionally.

4.3 Cancellations, Changes and Refunds:

4.3.1 Cancellations and Changes:

In case of cancellation, the customer will receive a credit for use in booking rental services supplied by us in the amount of:

  • 100% refund if cancellation made 24 hours in advance of the scheduled start of service.
  • 50% refund if cancellation made 12 hours in advance of the scheduled start of service.
  • 0% if cancellation is not made 12 hours in advance of the scheduled start of service.

4.3.2 Refunds:

Under the conditions of subparagraph 4.3.1, the appropriate Refunds will be made in the form of credit.  Refunds are not made in other forms of payment for equipment rental.

Travel Insurance

Travel Insurance is highly recommended to attend any of our camps or surf charters. You can use any travel insurance you wish although we recommend you to buy it with World Nomads Travel Insurance. This Travel Insurance Agency is also partnered with Lonely Planet, so it is cheap and reliable! You can very easily purchase it online by just clicking on the folowing link:

 

>> World Nomads Travel Insurance

 

Cancelation Insurance: This benefit provides compensation for the amount that the insured has paid for their trip in case of cancelation due to accident, illness, or death of a family member (up to the policy limit). The insurance covers your airplane tickets and the accommodation booked. Please refer to the link above for more information.

Payment Information

For this particular accommodation you are going to pay a 20% deposit to make your reservation.

Please note the original prices of this accommodation are based in EURO.

The prices you are going to see at the next step are automatically converted to our payment gateway (Australian Dollars - AUD -) based on the exchange rate with today date -Friday 6th of August 2021-

Current exchange rate is 1 AUD = 1.6007248886719 €

After you complete the booking process you will receive an email from us detailing how to pay the rest of the booking to the accommodation.

Please agree Nomad Surfers and accommodation terms and conditions, insurance and payment details.