Nomad Surfers Terms & Conditions

Terms and conditions for all bookings (except Nomad Surf Camps teens)

 

The reservation paid to Nomad Surfers is non refundable under any circumstance.

We strongly advise to get a travel insurance for any unforeseen circumstance. By making a reservation through Nomad Surfers for an accommodation provider, you accept and agree to their relevant payment terms for the outstanding balance, cancellation and no-show policy of that particular accommodation provider.

 

 

 

Terms and Conditions exclusive to Junior Nomad Surf Camps for Teenagers 

 

 

The reservation deposit paid to Nomad Surf Camps is non refundable under any circumstance.

Payment of the reservation deposit can be made by credit card or by bank transfer. 

If you prefer to pay by bank transfer, please contact us for the relevant details.

Please note that any fees or currency conversion charges applied by PayPal, banks, or credit card providers are beyond the control of Nomad Surfers and may vary depending on exchange rate fluctuations.

 

Payment of outstanding balance

The outstanding balance must be paid no later than 30 days prior to arrival, either by bank transfer or credit card.

As we are a multinational company with overseas headquarters, any international bank transfer must arrive in full. This means all bank transfer fees are the responsibility of the sender and cannot be shared or deducted from the payment amount.

If the amount received is less than the total outstanding balance due to bank charges, the difference will need to be paid by credit card.

Please note that if the outstanding balance is not received by the due date, the booking will be cancelled.

 

Cancelling some of the weeks booked

If you have booked more than one week and decide to cancel one or more of the additional weeks (e.g. the 2nd or 3rd week), the deposit for those cancelled weeks will be retained and is non-refundable. This amount cannot be transferred, credited, or used toward payment for any remaining weeks of the booking.

 

Cancelation

If cancelation with less than 30 days there is no refund of amount paid. We strongly advise to get a travel insurance for any unforeseen circumstance.

 

Changing dates or locations

Once a booking is confirmed for a specific surf camp and set of dates, it is considered final. Changes to dates or camp locations are not permitted.

 

Supervision

Our staff will supervise the teens during extra activities, at the surf school area and surf camp area. As soon as the teens leave the accommodation or the area of the activities without permission, it is no longer our responsibility. Parents that sign the Green pass waiver to allow their children to go out on their free time are responsible for their children while they are unaccompanied.

 

Excursion

At some point in all excursions, children are given “free time” for shopping for souvenirs, having a snack, etc., in a designated area. During this time, not all children are with the staff. The following explains our supervision policy on excursions:

 

Always be in groups of a minimum of three children.

All children will be given emergency phone numbers.

Meeting points and times will be established and shown to the children.

The maximum amount of time between meetings will be 90 minutes.

 

If you prefer that he/she be accompanied by a monitor at all times during excursions, please indicate this preference in writing to us before the start of the Camp. If we do not receive your written instructions to the contrary, we will assume you agree with the above supervision policy.

 

Smoking and drinking alcohol

Your children are not allowed to smoke or drink alcohol at any time. This policy is reiterated very clearly to all teens on the first evening of camp. This policy applies to all children at camp, whether or not they are allowed to smoke or drink at home, and whether or not they are legally old enough to smoke or drink in the country of the camp. Should your child smoke or drink alcohol at camp, the camp monitor will contact you immediately to discuss what action he or she feels is appropriate in the specific circumstances.

 

The Camp monitor may feel that a strong warning is more appropriate, on the understanding that a second violation of the rule will result in your child being sent home, at your expense, and there will be no refund. In this case, the camp monitor will look for your support and ask that you explain the situation very clearly to your child by telephone in order that there is no misunderstanding. It is very important that you discuss this policy with your child before he or she travels to camp, in order that he/she fully understands the implications of smoking or drinking alcohol at camp.

 

Possession or use of illegal drugs

Should your child possess or use any drugs at the Camp, other than those prescribed for medical reasons, he/she will be sent home immediately at your expense, and no refund. We reserve the right to also notify the police given the seriousness of this matter.

 

Damage to property

It is important that children treat the property of the Camp and its suppliers with the greatest of care and respect. Any damages resulting from negligence, even if accidental, will be invoiced to the parents or guardians, who, as part of the booking conditions, agree to this stipulation. Where individual guilt cannot be accurately assessed, damages will be shared amongst those involved and families invoiced accordingly. If they lose the room key, they have to pay 10 € for a new one.

 

In case of vandalism, bad behaviour (not respect rules/ not respect other kids or teachers, etc.) the kids will be expelled from the camp next day without the refund for the rest of stay/ and pay the cost of broken property.

 

Insurance

All surf schools have accident insurance required by law in all countries. If anyone gets hurt while surfing they will be taken to hospital and will be treated. This is not a travel insurance so we do recommend travel insurance if travelling to another country. 

 

Images

The participants yield the image rights of the pictures/videos taken while attending the camps, independently anywhere in the world, and expressly authorises Nomad Surfers to its diffusion and reproduction.

 

Making a booking with us will automatically add your email address to our subscribers list to receive further promotions.

Krui Surf Camp Terms & Conditions

PAYMENT

To reserve your booking, a 50% non-refundable deposit fee is required. The deposit payment has to be forwarded within 6 days after receiving the deposit invoice, otherwise, the booking can be withdrawn. If the final payment isn’t made 4 to 6 weeks prior to arrival, we have the right to withdraw the booking.

 

CANCELLATION

• Cancellations must be made in writing by email.

• We will only refund 50% of the total amount if the cancellation is made after the final payment has been received and if the notice of cancellation has been given 6 to 8 weeks before the arrival date.

• There won’t be any refunds given if the cancellation is made less than 4 weeks prior to arrival date.

• A cancellation of your booking will occur if the final payment is not met within the set time frame.

 

BOOKINGS

Bookings are charged per night.

• Booked rooms will be available from 12pm on the agreed day of arrival.

• If you arrive in the early morning after 00.00hrs, it will be considered as a regular booking night.

• Checkout time is at 12pm. In case you want to check out after 12 pm and before 6pm, which is only possible if there are no other arrivals scheduled for the same day, a supplement will be charged.

• Check outs after 6pm will be considered a full day booking.

 

GUESTS

• Palmbeachkrui will not be liable for unauthorized actions that may take place outside our property, in addition, we will not be held responsible for the consequences that may cause disrespectful behavior towards local customs.

• Palmbeachkrui is entitled to void your booking during your stay due to inappropriate and rude behavior. In this case, the right to a refund will be also declined.

• Palmbeachkrui will assist you to the best of their knowledge regarding situations which are beyond your scope or have been unjustly caused by one of our guests.

 

NOT LIABLE

Palmbeachkrui will not be held responsible for the following:

• Delays in the performing of any of our obligation if they are due to any cause beyond our reasonable control including war, terrorism, civil unrest, natural disasters,…however, we will try to assist you in the best way possible without risking our safety and other guests.

• If any airline delays occur during your trip, you have the duty of informing us by phone, text or email otherwise we will not be responsible for the additional cost.

• Theft, illness, death, damage or loss of personal property, while staying at Palmbeachkrui

• Problems with your reservation due to Internet/Booking

• Legal matters linked to drugs, crime, violence, or any unlawful behavior in and out of Indonesia.

• Additional expenses of eating outside our camp, especially if you become sick

• Any other additional expenses

 

AMENDMENTS

• Palmbeachkrui has the right to change or add to the content within our terms and conditions at any time

• Palmbeachkrui has the right to adjust prices due to situations out of our control

• Palmbeachkrui can adjust booking dates due to weather conditions, safety issues, or situation out of our control.

 

AWARENESS

• Please inform yourself about visa entry to Indonesia and further visa related issues.

• Your passport has to be minimum valid for 6 months upon entry.

• You are aware of the importance of a travel insurance

• You know that you are travelling to a tropical country and medial issues should be treated accordingly.

• You are informed about local customs. If any questions occur, we will be pleased to help you.

• Travelers under the age of 18 must be accompanied by an adult.

 

PRIVACY POLICY

We are committed to protect your persona information. Your information won’t be misled to third parties unless legal interaction is undertaken and puts us on risk.

Travel Insurance

Travel Insurance is highly recommended to attend any of our camps or surf charters. You can use any travel insurance you wish although we recommend you to buy it with World Nomads Travel Insurance. This Travel Insurance Agency is also partnered with Lonely Planet, so it is cheap and reliable! You can very easily purchase it online by just clicking on the folowing link:

 

>> World Nomads Travel Insurance

 

Cancelation Insurance: This benefit provides compensation for the amount that the insured has paid for their trip in case of cancelation due to accident, illness, or death of a family member (up to the policy limit). The insurance covers your airplane tickets and the accommodation booked. Please refer to the link above for more information.

Payment Information

For this particular accommodation you are going to pay a 15% deposit to make your reservation.

Please note the original prices of this accommodation are based in AMERICAN DOLLARS.

The prices you are going to see at the next step are automatically converted to our payment gateway (Australian Dollars - AUD -) based on the exchange rate with today date -Tuesday 21st of July 2026-

Current exchange rate is 1 AUD = 1.49603 US$

After you complete the booking process you will receive an email from us detailing how to pay the rest of the booking to the accommodation.

Please agree Nomad Surfers and accommodation terms and conditions, insurance and payment details.