Términos y condiciones para todas las reservas (excepto para adolescentes de Nomad Surf Camps)

 

 La reserva pagada a Nomad Surfers no es reembolsable bajo ningún concepto.

Al hacer una reserva a través de Nomad Surfers para un proveedor de alojamiento, usted acepta sus condiciones de pago relevantes para el saldo pendiente, la política de cancelación y no presentación de ese proveedor de alojamiento en particular.

 

 

 

Términos y condiciones exclusivos de Junior Nomad Surf Camps para adolescentes 

 

 

Depósito de reserva
El depósito de reserva pagado a Nomad Surf Camps no es reembolsable bajo ninguna circunstancia.

El pago del depósito puede realizarse mediante tarjeta de crédito o transferencia bancaria. Se aplicará una comisión del 4,4% a los pagos con tarjeta de crédito realizados a través de la pasarela de pago de PayPal.

Si prefieres pagar mediante transferencia bancaria, por favor contáctanos para facilitarte los datos necesarios.

Ten en cuenta que cualquier comisión o cargo por conversión de divisa aplicado por PayPal, bancos o proveedores de tarjetas de crédito está fuera del control de Nomad Surfers y puede variar según las fluctuaciones del tipo de cambio.

 

Pago del saldo pendiente
El saldo restante deberá abonarse como máximo 30 días antes de la llegada, ya sea mediante transferencia bancaria o tarjeta de crédito.

Como somos una empresa multinacional con sede en el extranjero, cualquier transferencia bancaria internacional debe recibirse por el importe total. Esto significa que todas las comisiones bancarias son responsabilidad del remitente y no pueden compartirse ni deducirse del importe enviado.

Si el importe recibido es inferior al saldo pendiente debido a comisiones bancarias, la diferencia deberá abonarse mediante tarjeta de crédito.

Ten en cuenta que, si el saldo pendiente no se recibe antes de la fecha límite, la reserva será cancelada.

 

Cancelación de algunas semanas reservadas
Si has reservado más de una semana y decides cancelar una o más semanas adicionales (por ejemplo, la segunda o tercera semana), el depósito correspondiente a esas semanas canceladas será retenido y no es reembolsable.

Este importe no puede transferirse, acreditarse ni utilizarse como pago para las semanas restantes de la reserva.

 

Cancelación
En caso de cancelación con menos de 30 días de antelación, no se realizará ningún reembolso del importe abonado.

Recomendamos encarecidamente contratar un seguro de viaje para cubrir cualquier circunstancia imprevista.

 

Cambios de fechas o ubicación
Una vez confirmada una reserva para un campamento y fechas específicas, esta se considera final. No se permiten cambios de fechas ni de ubicación del campamento.

 

Supervisión

Nuestro personal supervisará a los adolescentes durante las actividades extra, en el área de la escuela de surf y en el área del campamento de surf. En el caso de que los adolescentes abandonen el alojamiento o la zona de actividades sin permiso, ya no es nuestra responsabilidad. Los padres que firman la exención del Pase Verde para permitir que sus hijos salgan en su tiempo libre son responsables de sus hijos mientras no estén acompañados.

 

Excursión

En algún momento de todas las excursiones, los niños tienen “tiempo libre” para comprar souvenirs, tomar un refrigerio, etc., en una zona habilitada para ello. Durante este tiempo, no todos los niños están con el personal. A continuación se explica nuestra política de supervisión en excursiones:

 

Estar siempre en grupos de un mínimo de tres niños.

Todos los niños recibirán números de teléfono de emergencia.

Se establecerán puntos y horarios de encuentro que se mostrarán a los niños.

El tiempo máximo entre reuniones será de 90 minutos.

 

Si prefieres que esté acompañado de un monitor en todo momento durante las excursiones, por favor indícanos esta preferencia por escrito antes del inicio del Camp. Si no recibimos sus instrucciones escritas en sentido contrario, asumiremos que está de acuerdo con la política de supervisión anterior.

 

Fumar y beber alcohol

A sus hijos no se les permite fumar ni beber alcohol en ningún momento. Esta política se reitera muy claramente a todos los adolescentes la primera noche del campamento. Esta política se aplica a todos los niños en el campamento, independientemente de si se les permite fumar o beber en casa y de si tienen o no la edad legal suficiente para fumar o beber en el país del campamento. Si su hijo fuma o bebe alcohol en el campamento, el monitor del campamento se comunicará con usted de inmediato para discutir qué acción considera apropiada en las circunstancias específicas.

 

El monitor del campamento puede considerar que una advertencia fuerte es más apropiada, en el entendido de que una segunda violación de la norma dará como resultado que su hijo sea enviado a casa, a su cargo, y no habrá ningún reembolso. En este caso, el monitor del campamento buscará tu apoyo y te pedirá que le expliques por teléfono la situación muy claramente a tu hijo para que no haya malentendidos. Es muy importante que hable sobre esta política con su hijo antes de viajar al campamento, para que comprenda completamente las implicaciones de fumar o beber alcohol en el campamento.

 

Posesión o uso de drogas ilegales.

Si su hijo posee o utiliza cualquier droga en el Campamento, que no sean las prescritas por razones médicas, será enviado a casa inmediatamente a su cargo y sin reembolso. Nos reservamos el derecho de notificar también a la policía dada la gravedad de este asunto.

 

Daño a la propiedad

Es importante que los niños traten la propiedad del Campamento y sus proveedores con el mayor cuidado y respeto. Los daños resultantes de negligencia, incluso accidental, se facturarán a los padres o tutores, quienes, como parte de las condiciones de reserva, aceptan esta estipulación. Cuando la culpa individual no pueda evaluarse con precisión, los daños se compartirán entre los involucrados y las familias se facturarán en consecuencia. Si pierden la llave de la habitación, tendrán que pagar 10€ por una nueva.

 

En caso de vandalismo, mal comportamiento (no respetar las reglas/no respetar a otros niños o profesores, etc.) los niños serán expulsados ​​del campamento al día siguiente sin reembolso por el resto de la estancia/y pagarán el coste de la propiedad rota.

 

Seguro

Todas las escuelas de surf cuentan con un seguro de accidentes exigido por ley en todos los países. Si alguien se lastima mientras navega, será trasladado al hospital y recibirá tratamiento. Este no es un seguro de viaje, por lo que recomendamos un seguro de viaje si viaja a otro país. 

 

Imágenes

Los participantes cede los derechos de imagen de las fotografías/vídeos realizados durante su asistencia a los campamentos, de forma independiente en cualquier parte del mundo, y autoriza expresamente a Nomad Surfers a su difusión y reproducción.

 

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General

Only the target language must be spoken in the classroom.

 

Photocopies and a course folder will be provided during the course (coursebooks are not included in the lesson costs as they are not required but we would be happy to recommend one for self-study if required).

 

We carry out evaluations to ensure that students are placed in the correct group for their level and objectives. If you feel that you have been placed in the wrong class, then please tell your teacher or send us an email after the first lesson so that we can discuss this with you and move you to a different group if necessary.

 

Clients are expected to comply with the rules and regulations of the school. If clients do not agree with School’s division of students into groups, the scheduling etc, they should discuss this with a member of the teaching or administrative staff. Clients are expected to comply with the rules and regulations of the School and will be expected to sign a code of conduct. The client agrees to comply with the applicable law whilst abroad. Clients are expected to behave in a courteous and polite manner. Inconsiderate behaviour will force the School to terminate participation in the course and if necessary the client will be asked to vacate his accommodation.

 

 

Payment

Payment must be made prior to the start of the course, as agreed with the School or their representative. Group courses are booked as a course and no refunds are made for missed lessons, unless agreed otherwise by contract.

 

Our course prices are exclusive of enrollment fee: €25

 

Details of what is included in our prices is explained on the relevant page of our website. Prices do not include flight or rail travel or insurance.

 

Acceptable payment types are Bank Transfer, Euro Cheque or our online gateway. For bank transfers, all charges are to be paid by the client. The School uses the exchange rate on the day of pricing according to the online gateway rate. The School will not be responsible for charges imposed on you, by your bank. This also includes payment discrepancies caused by variations in exchange rates used by your bank.

 

Deposit

We take a deposit of 200€ to secure your booking. This amount is deducted from your nal balance which is payable 5 weeks before the course start date. The agreement between Alpine French School and the client becomes legally binding upon payment of the deposit.

 

Cancellation

More than 8 weeks before course start date: full refund

6-8 weeks before course start date: 75% refund

4-6 weeks before course start date: 50% refund

2-4 weeks before course start date: 20% refund

Less than 2 weeks before course start date: no refund

 

Weekly Group lessons are booked as a course and no refunds are made for missed lessons unless otherwise agreed with the teacher. For private lessons cancelled less than 48 hours in advance, the full amount will be charged. With more than 48 hours notice, we will do our best to re-arrange your lesson subject to availability.

In the event that the School has to cancel a lesson, another lesson will be offered in replacement.

 

Local Teacher Travel Expenses

Travel expenses will be charged for all lessons not taken at our premises as our teachers therefore have to travel and it is a legal obligation for them to be paid a government-dened amount of travel expenses. We are aware that this increases the price of the lessons, unfortunately this is beyond our control. If you would prefer not to pay travel expenses, then you are more than welcome to take your lessons at our school premises.

 

Travelling from abroad

Clients are responsible for arranging their own transport to and from the school. The School can organise transfers from Geneva airport for you.

 

If you have booked a transfer through us, upon arrival at Geneva, you will be greeted by a transfer representative, shown to your mini bus and driven to your accommodation. Weather and road conditions permitting, the journey should take no more than 90 mins.

 

In the case of unforeseen circumstances, out of the School’s or the transfer company’s control, such as flight delays, cancellations, lost luggage, adverse weather and road conditions, you may be required to wait in the airport arrivals café area. If this happens, you will be noticed immediately upon arrival and kept informed of the situation by a designated transfer representative.

 

Transfers are arranged on a shared-transfer basis. This means you will be travelling with other passengers. In this situation, you may also be required to wait at the airport. Alternatively we can arrange a private transfer for you for an additional charge if you do not wish to wait. For your return journey, it may be necessary for us to allow up to 4 hours to transport you safely to the airport from Morzine, due to adverse weather or traffic conditions.

 

Travel and Insurance

Clients must arrange their own formal travel documentation such as visas if required. For students in the EU or in countries in the Schengen area, a visa is not required for stays of under 90 days (3 months). Please see the following link for the list of countries: http://vosdroits.service-public.fr/particuliers/F21921.xhtml

 

For stays of longer than 90 days, the School will provide the relevant documents to support your visa application. However,the School takes no responsibility for the outcome of your application.

 

Travel and medical insurance: Clients are not insured for the activities provided during their stay. Students should ensure they have comprehensive travel & medical insurance for their trip. Our 3rd party activity providers are all insured and fully certied by the French government and have the relevant liability insurances.

 

Accommodation

Accommodation will be provided as detailed in the course description and as requested in your application. Alpine French School reserves the right to modify accommodation details, but accommodation provided will be of an equivalent standard if a substitution is made.

 

Your accommodation will be available after 4 pm on the day of your arrival. The same conditions apply to self-drive guests. Home-stay accommodation is usually available from any time but please check with us if you wish to arrive before 4pm and we will check with your family.

 

For departure, rooms must be vacated by 10 am. Your luggage can be stored if you have a later departure.

 

For students staying in shared apartment accommodation, end of stay cleaning not included but can be arranged for 50€ per person. Students are responsible for the cleaning and general upkeep of the apartment during their stay. A deposit of €200 will be held on your credit card on your first day at school. On departure, a member of staff will check the state & cleanliness of the room & communal areas before instructing if the deposit can be released. Please tell a member of the School staff in the event of a problem with the accommodation so that we can remedy the situation. Any complaints made after departure will not be considered.

 

Changes to Course Content

The School reserves the right to modify courses and activities subject to outside circumstances, cancellations, weather etc.

 

If the minimum number of participants is not met for a particular week (minimum of 3 persons required to run a course), an alternative course will be provided with private/semi-private tuition and equivalent accommodation of a similar level if necessary. For 2 students, intensive courses will be reduced to 2h tuition + 1h autonomous work per day. For 1 student, intensive courses will be reduced to 1h tuition + 2h autonomous work per day.

 

Complaints

In the event of any complaints during your course, please request a complaint form from the school reception and complete this in writing and hand it in to reception where we will discuss the issue with you. Please do this as soon as the problem arises so that we are able to do everything in our power to remedy the situation.

 

Any complaints made after departure will not be considered. Complaints cannot be accepted for weather conditions or resort opening times/dates as these things are beyond our control.

 

Activities

Activities will be provided as per your chosen package or our social/cultural activity programme. We reserve the right to modify the activity programme; in some cases this is necessary due to weather conditions, opening dates and availability. Any problems with a third party service should be taken up with the provider directly.

Contar con un seguro de viajes es altamente recomendable para viajar a cualquira de nuestros camps o charters.

For this particular accommodation you are going to pay a 20% deposit to make your reservation.

Please note the original prices of this accommodation are based in EURO.

The prices you are going to see at the next step are automatically converted to our payment gateway (Australian Dollars - AUD -) based on the exchange rate with today date -Monday 3rd of August 2026-

Current exchange rate is 1 AUD = 1.7443159293893 €

After you complete the booking process you will receive an email from us detailing how to pay the rest of the booking to the accommodation.