Terms and conditions for all bookings (except Nomad Surf Camps teens)
The reservation paid to Nomad Surfers is non refundable under any circumstance.
By making a reservation through Nomad Surfers for an accommodation provider, you accept and agree to their relevant payment terms for the outstanding balance, cancellation and no-show policy of that particular accommodation provider.
Payment for reservation deposit is made by credit cards through Stripe will be charged in the local currency equivalent based on the daily exchange rate. Fees and currency conversions by Stripe, banks or credit card companies in processing payments are not within the control of Nomad Surfers and are subject to exchange rate fluctuation.
Terms and Conditions exclusive to Junior Nomad Surf Camps for Teenagers organised by Nomad Surfers
The reservation deposit paid to Nomad Surf Camps is non refundable under any circumstance.
Payment for reservation deposit is made by credit cards through Paypal or Stripe will be charged in the local currency equivalent based on the daily exchange rate. There is a 4.4% fee to pay by card. Fees and currency conversions by Stripe, Paypal, banks or credit card companies in processing payments are not within the control of Nomad Surfers and are subject to exchange rate fluctuation.
Payment of outstanding balance
The outstanding balance is to be paid 60 days prior to arrival by Bank Transfer or credit card, but we are a multinational company with an overseas headquarters. If you send money internationally to our account, it must arrive in its entirety, which means that the sender is responsible for all transfer fees and they cannot be split. If the amount received falls short of the value, the difference will be paid through credit card.
If the outstanding balance is not paid by this date the booking gets cancelled.
Cancelation
If cancelation with less than 60 days there is no refund of amount paid. We strongly advise to get a travel insurance for any unforeseen circumstance.
Cancelling some of the weeks booked
If you booked more than 1 week but decide to cancel 2nd, or 3rd week, you will pay 30% deposit for the weeks which you are cancelling.
Changing dates or locations
Changing dates or locations is not allowed. Once you book a surf camp and a certain date that is the reservation.
Supervision
Our staff will supervise the teens during extra activities, at the surf school area and surf camp area. As soon as the teens leave the accommodation or the area of the activities without permission, it is no longer our responsibility. Parents that sign the Green pass waiver to allow their children to go out on their free time are responsible for their children while they are unaccompanied.
Excursion
At some point in all excursions, children are given “free time” for shopping for souvenirs, having a snack, etc., in a designated area. During this time, not all children are with the staff. The following explains our supervision policy on excursions:
Always be in groups of a minimum of three children.
All children will be given emergency phone numbers.
Meeting points and times will be established and shown to the children.
The maximum amount of time between meetings will be 90 minutes.
If you prefer that he/she be accompanied by a monitor at all times during excursions, please indicate this preference in writing to us before the start of the Camp. If we do not receive your written instructions to the contrary, we will assume you agree with the above supervision policy.
Smoking and drinking alcohol
Your children are not allowed to smoke or drink alcohol at any time. This policy is reiterated very clearly to all teens on the first evening of camp. This policy applies to all children at camp, whether or not they are allowed to smoke or drink at home, and whether or not they are legally old enough to smoke or drink in the country of the camp. Should your child smoke or drink alcohol at camp, the camp monitor will contact you immediately to discuss what action he or she feels is appropriate in the specific circumstances.
The Camp monitor may feel that a strong warning is more appropriate, on the understanding that a second violation of the rule will result in your child being sent home, at your expense, and there will be no refund. In this case, the camp monitor will look for your support and ask that you explain the situation very clearly to your child by telephone in order that there is no misunderstanding. It is very important that you discuss this policy with your child before he or she travels to camp, in order that he/she fully understands the implications of smoking or drinking alcohol at camp.
Possession or use of illegal drugs
Should your child possess or use any drugs at the Camp, other than those prescribed for medical reasons, he/she will be sent home immediately at your expense, and no refund. We reserve the right to also notify the police given the seriousness of this matter.
Damage to property
It is important that children treat the property of the Camp and its suppliers with the greatest of care and respect. Any damages resulting from negligence, even if accidental, will be invoiced to the parents or guardians, who, as part of the booking conditions, agree to this stipulation. Where individual guilt cannot be accurately assessed, damages will be shared amongst those involved and families invoiced accordingly. If they lose the room key, they have to pay 10 € for a new one.
In case of vandalism, bad behaviour (not respect rules/ not respect other kids or teachers, etc.) the kids will be expelled from the camp next day without the refund for the rest of stay/ and pay the cost of broken property.
Insurance
All surf schools have accident insurance required by law in all countries. If anyone gets hurt while surfing they will be taken to hospital and will be treated. This is not a travel insurance so we do recommend travel insurance if travelling to another country.
Images
The participants yield the image rights of the pictures/videos taken while attending the camps, independently anywhere in the world, and expressly authorises Nomad Surfers to its diffusion and reproduction.
Making a booking with us will automatically add your email address to our subscribers list to receive further promotions.
1. Confirmation
Your holiday will be confirmed after we receive your booking form and the appropriate deposit. Please note that payment of the deposit is regarded as your acceptance of the booking conditions and is non-refundable, other than through our Customer Protection Plan.
2. Cancellation
If you wish to cancel the booking you must notify us immediately in writing. Until written confirmation is received we will continue to hold your reservation. All cancellations will be acknowledged.
Cancellations incur the following charges:
- More than 56 days before camp starts: loss of deposit only.
- 56-29 days: 30% of the outstanding balance price.
- 28-15 days: 45% of the outstanding balance price.
- 14-1 day: 100% of the total holiday price.
- On or after the holiday starts: 100% of the total holiday price.
Cancellations may be reclaimed from our Customer Protection Plan when the reason for cancellation falls within its terms; if cancellation is due to illness, the appropriate refund may be given subject to a doctor’s certificate being supplied. Please carefully read our holiday insurance certificate which will be forwarded with details of your insurance cover. Travel costs are forfeited unless written cancellation is received more than 56 days prior to holiday commencement. Your holiday insurance may cover the cost of cancellation.
3. Customer Protection Plan
Our Customer Protection Plan is designed to give you maximum reassurance and peace of mind with its comprehensive range of protection. It covers all sports and activities at camp and provides:
- Money back guarantee. If your child does not settle at camp within the first two nights, despite the best endeavours of parents and the camp director, we will offer a pro-rata refund.
- All cancellation charges up to the full cost of the holiday
- Complete cover for all activities organised by us
- Personal accident up to £5000
- Medical expenses up to £2000
- Travel delay up to the full cost of the holiday
- Curtailment of activities up to £200
Our experience has shown that standard policies do not cover all of our activities, e.g. motorsports. Any client who does not take out our Customer Protection Plan should check the terms and conditions of their proposed policy very carefully as you may be required to complete an Insurance Indemnity Form. Some special offers are discounted on the understanding that you will be taking up our Customer Protection Plan. Please check if this is appropriate in your case. Irish Residents €35 per person per week. Overseas residents €50 per person per week.
4. Booking
Responsibility for the details of bookings and for payments lies with the person making the initial booking.
5. Payment
All accounts must be fully paid before we can accept a child at camp. All balance payments are due by May 30th, unless otherwise stated. All bookings made after 1st June must be paid for in full.
6. Travel
Alterations or additions may be made to your booking and travel arrangements by email the Camp. All amendments to Escorted Travel Bookings must be followed up in writing. We cannot accept changes or additions to travel plans ten days or less prior to a holiday. Cancellation of any transport requested within this time cannot be transferred or refunded. (Our Travel Managers need this period of grace to finalise transport).
7. Personal Property
All your child’s personal property is your own responsibility, unless loss or damage is proven to be due to Camps’ negligence. If anything is missing when your son or daughter leaves Camp please let the Camp Director know about it immediately as there may still be time to find it before Camp closes down at the end of the season. Expensive and treasured items such as jewellery, CD players, mobile phones, designer clothes / shoes / trainers, etc., should not be brought to camp as they are often unnecessary and inappropriate on an adventure activity holiday.
8. Swimming Ability
All children on a holiday involving any activity on water must be able to swim 25 metres.
9. Off-site Activities
A number of our holidays include excursions and off-site activities such as horse riding at local stables. All our usual standards of care and supervision apply. All children may participate in off-site events unless we specifically receive written notification to the contrary from parents or guardians.
10. Incompatibility
We reserve the right to exclude or refuse any person at any time, prior to and during a holiday if, in our opinion, that person is incompatible with the general well-being of the camp. Any additional costs incurred by Summer Camps, including transportation home, will be at the parents’ expense, and no refund of the holiday cost will be made.
11. Programme Changes
The timetables for certain activities are subject to alteration in the event of wet weather conditions or other factors which are beyond our control. In the event that pre-paid sessions are cancelled due to safety reasons or factors beyond our control, we will refund any supplement payments. We reserve the right to cancel a booking due to low numbers. We will offer an alternative or refund any supplements paid.
12. Travel Changes
Holiday and travel arrangements are occasionally subject to change. Should this be necessary for any reason, Camp will inform you at the earliest opportunity (in writing, if time permits).
13. Negligence
We accept responsibility for personal injury and for loss and damage generally, but only if caused by the proven negligence of the company or its employees. We do not accept responsibility for events which are outside of our direct control. These include (but not exclusively) force majeure events such as strikes, bad weather, war, etc. and injury, loss or damage that may occur while we are using third parties or sub-contractors such as transportation companies. We act as an agent for transportation companies, from whom detailed conditions of carriage are available.
14. Compensation
In the unlikely event that a child experiences a problem or difficulty while at camp, the matter should be reported immediately to:
1. The Camp Director who has the authority and direct knowledge to deal with most queries.
2. If he or she fails to resolve the difficulty to your satisfaction, then write to us at our Head Office within a reasonable time of your child leaving camp. We will only compensate complaints if both these conditions are met.
15. PHOTOGRAPHY
Please inform the camp if you do not want your child’s photograph taken. It may be used in future brochures.
Travel Insurance is highly recommended to attend any of our camps or surf charters. You can use any travel insurance you wish although we recommend you to buy it with World Nomads Travel Insurance. This Travel Insurance Agency is also partnered with Lonely Planet, so it is cheap and reliable! You can very easily purchase it online by just clicking on the folowing link:
>> World Nomads Travel Insurance
Cancelation Insurance: This benefit provides compensation for the amount that the insured has paid for their trip in case of cancelation due to accident, illness, or death of a family member (up to the policy limit). The insurance covers your airplane tickets and the accommodation booked. Please refer to the link above for more information.
For this particular accommodation you are going to pay a 20% deposit to make your reservation.
Please note the original prices of this accommodation are based in EURO.
The prices you are going to see at the next step are automatically converted to our payment gateway (Australian Dollars - AUD -) based on the exchange rate with today date -Thursday 3rd of October 2024-
Current exchange rate is 1 AUD = 1.6133359811125 €
After you complete the booking process you will receive an email from us detailing how to pay the rest of the booking to the accommodation.