Surf Travel Company

Nomad Surfers Terms & Conditions

 The reservation paid to Nomad Surfers is non refundable under any circumstance.

 

By making a reservation through Nomad Surfers for an accommodation provider, you accept and agree to their relevant payment terms for the outstanding balance, cancellation and no-show policy of that particular accommodation provider.

 

The participants yield the image rights of the pictures/videos taken while attending the camps, independently anywhere in the world, and expressly authorises Nomad Surfers to its diffusion and reproduction.

 

Payment for reservation deposit is made by credit cards through Stripe will be charged in the local currency equivalent based on the daily exchange rate. Fees and currency conversions by Stripe, banks or credit card companies in processing payments are not within the control of Nomad Surfers and are subject to exchange rate fluctuation.

 

 

 

Terms and Conditions exclusive to Junior Nomad Surf Camps for Teenagers organised by Nomad Surfers

 

Supervision

Our staff will supervise the teens during extra activities, at the surf school area and surf camp area. As soon as the teens leave the accommodation or the area of the activities without permission, it is no longer our responsibility.

 

Excursion

At some point in all excursions, children are given “free time” for shopping for souvenirs, having a snack, etc., in a designated area. During this time, not all children are with the staff. The following explains our supervision policy on excursions:

 

Always be in groups of a minimum of three children.

All children will be given emergency phone numbers.

Meeting points and times will be established and shown to the children.

The maximum amount of time between meetings will be 90 minutes.

 

If you prefer that he/she be accompanied by a monitor at all times during excursions, please indicate this preference in writing to us before the start of the Camp. If we do not receive your written instructions to the contrary, we will assume you agree with the above supervision policy.

 

Smoking and drinking alcohol

Your children are not allowed to smoke or drink alcohol at any time. This policy is reiterated very clearly to all teens on the first evening of camp. This policy applies to all children at camp, whether or not they are allowed to smoke or drink at home, and whether or not they are legally old enough to smoke or drink in the country of the camp. Should your child smoke or drink alcohol at camp, the camp monitor will contact you immediately to discuss what action he or she feels is appropriate in the specific circumstances.

 

The Camp monitor may feel that a strong warning is more appropriate, on the understanding that a second violation of the rule will result in your child being sent home, at your expense, and there will be no refund. In this case, the camp monitor will look for your support and ask that you explain the situation very clearly to your child by telephone in order that there is no misunderstanding. It is very important that you discuss this policy with your child before he or she travels to camp, in order that he/she fully understands the implications of smoking or drinking alcohol at camp.

 

Possession or use of illegal drugs

Should your child possess or use any drugs at the Camp, other than those prescribed for medical reasons, he/she will be sent home immediately at your expense, and no refund. We reserve the right to also notify the police given the seriousness of this matter.

 

Damage to property

It is important that children treat the property of the Camp and its suppliers with the greatest of care and respect. Any damages resulting from negligence, even if accidental, will be invoiced to the parents or guardians, who, as part of the booking conditions, agree to this stipulation. Where individual guilt cannot be accurately assessed, damages will be shared amongst those involved and families invoiced accordingly. If they lose the room key, they have to pay 10 € for a new one.

 

In case of vandalism, bad behaviour (not respect rules/ not respect other kids or teachers, etc.) the kids will be expelled from the camp next day without the refund for the rest of stay/ and pay the cost of broken property.

 

Insurance

All surf schools have accident insurance required by law in all countries. If anyone gets hurt while surfing they will be taken to hospital and will be treated. This is not a travel insurance so we do recommend travel insurance if travelling to another country. 

 

Making a booking with us will automatically add your email address to our subscribers list to receive further promotions.

Tamraght Surf Camp Terms & Conditions

HOLIDAY CONTRACT
Your contract is with The Ocean Camp. The person signing the booking form must read and accept these Booking Conditions. In the case of a group booking the group leader or « lead name » must have the authority to sign on behalf of everyone in the group. The lead name will be responsible for the full cost of the holiday including extra insurance, cancellations and amendment charges. No booking contract exists between The Ocean Camp and the client until the booking form has been received. We reserve the right to refuse to accept bookings in our absolute discretion without stating the reason for doing so. Please inform us immediately if there are any discrepancies in the costs or details of your booking.

Risk acceptance/entry form

It is a condition of entry onto each trip that the risk acceptance waiver must be read, and agreed upon before arrival. In booking with The Ocean Camp the passenger acknowledges that all trips/tours involve inherent risks that may not be present in the case of conventional or less demanding and active holidays. In accepting the risk involved passengers acknowledge the decision to travel has been made after due consideration or relevant travel information and no liability exists to The Ocean Camp or the service provider.

Responsibility The Ocean Camp may act as an agent in the arrangement of travel services (e.g. Marrakesh transfers are not supplied by The Ocean Camp) and accepts no liability for any injury, loss, damage, accident, delay, irregularity or costs incurred that may arise to any passenger or third party resulting from the passengers or third party’s use. Some of our service providers (e.g. Transfer Companies ) will have additional booking conditions. As agents for these providers, we do not take responsibility for any omission, default, neglect or accuracy of any information or statement made by them. Some service providers may require additional booking forms to be completed in order for the reservation to be completed.

 

PRICES
All prices are in Euros. Upon making your booking the price of your holiday will not normally be subject to change, however, we reserve the right to increase or decrease prices due to variations in service charges, insurance/security levels or exchange rates. Once a booking has been made discounts cannot be applied retrospectively.

 

PAYMENT
Down payment by bank transfer as stated in the booking confirmation. Arising bank transfer or currency exchange fees need to be paid by the client. A deposit is required at the time of booking. Once confirmation has been dispatched the deposit is non-refundable.
The final balance is due 6 weeks before departure. If the final payment has not been received by this date we reserve the right to treat the booking as a cancellation. Should the booking be made within 6 weeks of the departure date the full amount is payable immediately.

 

CANCELLATION POLICY
If you are obliged to cancel your booking you should write to The Ocean Camp immediately. The following sliding scale determines if your holiday is refundable:

Cancellation over 30 days before arrival – loss of 30% of holiday cost.
Cancellation 30 to 16 days before arrival – loss of 50% of holiday cost.
Cancellation 15 to 8 days before arrival – loss of 75% of holiday cost.
Cancellation less than 7 days before arrival – loss of 100% of holiday cost.
No show (not present at the day of arrival) – loss of 100% of holiday cost

 

CANCELLATION
The Ocean Camp reserves the right in any circumstance to cancel your holiday. However, in no case will we cancel your holiday less than 8 weeks before the scheduled departure except for reasons of ‘force majeure’ which include war, political unrest, strikes, acts of God, epidemics, natural and technical disaster, closure of ports and aircraft or unless the clients default in the payment of the balance of the holiday price. In circumstances where we are unable to provide the holiday you have booked, we will return to you all monies paid, or offer you an alternative holiday of a similar standard.

Alterations to your holiday by The Ocean Camp: It is unlikely that we will have to make any changes to your holiday, but occasionally small changes may be made, which we reserve the right to do at any time. Most of these changes are minor and we will advise you at the earliest possible date.

Our contract with you is deemed to be made at the offices of The Ocean Camp, Tamraght, Taghazout Bay, 80750 Agadir, Morocco. All our conditions are subject to Moroccan Law.

 

GENERAL
The Ocean Camp holidays start and finish were stated on your invoice or booking confirmation. We are not responsible for your travel to or from this point or for any expenses, including travel accommodation, subsistence, and loss of earnings, caused by a delayed return to your departure point, howsoever caused.

Airport transfers: It may sometimes be necessary to combine, on certain transfers, customers arriving or departing on more than one flight, which may require additional waiting time at your airport or accommodation. Sometimes our airport transfers are contracted to a local agency. Please note departure times are 3hrs prior to your flight departure from your accommodation.

 

HOLIDAY TERMINATION & INDEMNITY
While staying with The Ocean Camp, clients are expected to behave in an orderly and acceptable manner and are expected to accept responsibility for the conduct of themselves and their party. Should their behavior threaten the condition of the accommodation or vehicles or seriously impair the enjoyment of other guests, The Ocean Camp reserves the right to refuse to further accommodate the guilty party and contractual obligations will be terminated. The guilty party will be liable for the cost of any damage caused.

 

INSURANCE
Everyone booking a holiday with The Ocean Camp must have full travel insurance. The Ocean Camp accepts no responsibility for loss theft or damage to persons or property during their stay. Guests must obtain their insurance independently.

 

SURF & WEATHER
In the event of poor weather or poor surf, the passenger shall have no claim against The Ocean Camp or the operators.

 

TRANSFERS
Agadir Airport: It may sometimes be necessary to combine, on certain transfers, customers arriving or departing on more than one flight. It may require an additional waiting time at your airport or Hotel. Sometimes our airport transfers are contracted to a specialist local agency. Please note departure times are 3hrs prior to your flight departure from your accommodation. The Ocean Camp take no responsibility for death or personal injury caused by the use of this service. All transfer not to Agadir airport are booked on behalf of the client and no contract will exist between Sultan Surf and the client for the provision of this service. All monies for such services are payable directly to the service provider. The Ocean Camp accepts no responsibility for injury, loss, damage, accident, delay, irregularity or costs incurred that may arise from the use of these services. The Ocean Camp can give no guarantee of exact times or arrival or departure of any service and will not be liable for failure to make connections to other services.

 

HEALTH & FITNESS
It is your responsibility to ensure you have a suitable level of fitness to undertake your surf trip or yoga retreat. Seek the advice of your doctor for specific health recommendations for travel to the region you are visiting and/or for any pre-existing health concerns. The Ocean Camp reserves the right to ask for a current medical certificate stating you are fit to partake on a trip. Any medical expenses or related costs incurred during your trip are not the liability of The Ocean Camp.

 

PASSPORT & VISA
It is the passenger’s responsibility to carry a valid passport and has obtained the appropriate visas when traveling with The Ocean Camp. Please ensure passports are valid for a minimum of 6 months beyond your date of arrival for the trip/tour.

Travel Insurance

Travel Insurance is highly recommended to attend any of our camps or surf charters. You can use any travel insurance you wish although we recommend you to buy it with World Nomads Travel Insurance. This Travel Insurance Agency is also partnered with Lonely Planet, so it is cheap and reliable! You can very easily purchase it online by just clicking on the folowing link:

 

>> World Nomads Travel Insurance

 

Cancelation Insurance: This benefit provides compensation for the amount that the insured has paid for their trip in case of cancelation due to accident, illness, or death of a family member (up to the policy limit). The insurance covers your airplane tickets and the accommodation booked. Please refer to the link above for more information.

Payment Information

For this particular accommodation you are going to pay a 20% deposit to make your reservation.

Please note the original prices of this accommodation are based in EURO.

The prices you are going to see at the next step are automatically converted to our payment gateway (Australian Dollars - AUD -) based on the exchange rate with today date -Friday 19th of April 2024-

Current exchange rate is 1 AUD = 1.6645800746926 €

After you complete the booking process you will receive an email from us detailing how to pay the rest of the booking to the accommodation.

Please agree Nomad Surfers and accommodation terms and conditions, insurance and payment details.