The reservation paid to Nomad Surfers is non refundable under any circumstance.
By making a reservation through Nomad Surfers for an accommodation provider, you accept and agree to their relevant payment terms for the outstanding balance, cancellation and no-show policy of that particular accommodation provider.
The participants yield the image rights of the pictures/videos taken while attending the camps, independently anywhere in the world, and expressly authorises Nomad Surfers to its diffusion and reproduction.
Payment for reservation deposit is made by credit cards through Stripe will be charged in the local currency equivalent based on the daily exchange rate. Fees and currency conversions by Stripe, banks or credit card companies in processing payments are not within the control of Nomad Surfers and are subject to exchange rate fluctuation.
Terms and Conditions exclusive to Junior Nomad Surf Camps for Teenagers organised by Nomad Surfers
Supervision
Our staff will supervise the teens during extra activities, at the surf school area and surf camp area. As soon as the teens leave the accommodation or the area of the activities without permission, it is no longer our responsibility.
Excursion
At some point in all excursions, children are given “free time” for shopping for souvenirs, having a snack, etc., in a designated area. During this time, not all children are with the staff. The following explains our supervision policy on excursions:
Always be in groups of a minimum of three children.
All children will be given emergency phone numbers.
Meeting points and times will be established and shown to the children.
The maximum amount of time between meetings will be 90 minutes.
If you prefer that he/she be accompanied by a monitor at all times during excursions, please indicate this preference in writing to us before the start of the Camp. If we do not receive your written instructions to the contrary, we will assume you agree with the above supervision policy.
Smoking and drinking alcohol
Your children are not allowed to smoke or drink alcohol at any time. This policy is reiterated very clearly to all teens on the first evening of camp. This policy applies to all children at camp, whether or not they are allowed to smoke or drink at home, and whether or not they are legally old enough to smoke or drink in the country of the camp. Should your child smoke or drink alcohol at camp, the camp monitor will contact you immediately to discuss what action he or she feels is appropriate in the specific circumstances.
The Camp monitor may feel that a strong warning is more appropriate, on the understanding that a second violation of the rule will result in your child being sent home, at your expense, and there will be no refund. In this case, the camp monitor will look for your support and ask that you explain the situation very clearly to your child by telephone in order that there is no misunderstanding. It is very important that you discuss this policy with your child before he or she travels to camp, in order that he/she fully understands the implications of smoking or drinking alcohol at camp.
Possession or use of illegal drugs
Should your child possess or use any drugs at the Camp, other than those prescribed for medical reasons, he/she will be sent home immediately at your expense, and no refund. We reserve the right to also notify the police given the seriousness of this matter.
Damage to property
It is important that children treat the property of the Camp and its suppliers with the greatest of care and respect. Any damages resulting from negligence, even if accidental, will be invoiced to the parents or guardians, who, as part of the booking conditions, agree to this stipulation. Where individual guilt cannot be accurately assessed, damages will be shared amongst those involved and families invoiced accordingly. If they lose the room key, they have to pay 10 € for a new one.
In case of vandalism, bad behaviour (not respect rules/ not respect other kids or teachers, etc.) the kids will be expelled from the camp next day without the refund for the rest of stay/ and pay the cost of broken property.
Insurance
All surf schools have accident insurance required by law in all countries. If anyone gets hurt while surfing they will be taken to hospital and will be treated. This is not a travel insurance so we do recommend travel insurance if travelling to another country.
Making a booking with us will automatically add your email address to our subscribers list to receive further promotions.
Terms & Conditions
These Terms and Conditions (Conditions) set out the basis on which HUB (as defined below) will provide accommodation and other products and services at its hostels to Customers (as defined below) and Guests (as defined below). By making a Booking (as defined below) the Customer agrees to comply with these Conditions.
1. INTERPRETATION
In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
“Arrival Date” means the date on which the Customer’s stay at the hostel is due to commence, as per the Booking Details
“Booking” means the reservation by the Customer of accommodation and any other products and services detailed in the Booking which is accepted by HUB
“Booking Details” means the details of the Booking including the number of Guests, the number of rooms required, the duration of the Guests’ stay at the Hostel and any other products and/or services to be included in the Booking
“Charges” means the charges payable by the Customer in connection with the Booking
“Contract” means the contract between the Customer and Generator in relation to the Booking
“Customer” means person who makes the Booking
“HUB” means HUB, S.A. or such other company in the same group of companies as HUB that operates the Hostel
“Guests” means the Customer and any third parties they invite to the Hostel in connection with the Booking
“Hostel” means the hostel owned or operated by HUB the location of which is specified in the Booking
2. BOOKINGS
2.1 Customers can request Bookings via HUB’s website, by contacting HUB’s staff at the Hostel or through an Online Travel Agency.
2.2 When requesting Bookings, Customers will be required to provide identification information including, but not limited to, their name, address, contact telephone number and email address.
2.3 No request for a Booking should be deemed to be accepted unless and until HUB confirms its acceptance and provides a booking reference, at which point the Contract will come into existence.
2.4 Subject to clause 4 HUB will use its reasonable endeavors to accommodate any request from the Customer to change the Booking Details but any request to change the dates or length of stay or add products and/or services will be subject to availability and the Customer paying for such increased length of stay and/or products and/or services at HUB’s standard rates from time to time.
2.5 When booking beds in a shared room, HUB will attempt to put people on the same booking in the same room, however this cannot be guaranteed
2.6 When booking for more than 10 persons, different policies and additional supplements may apply.
3. FEES AND PAYMENT
3.1 The Charges will be as quoted by HUB to the Customer upon the Customer’s request for a Booking (except when 2.6 is applied)
3.2 Unless otherwise agreed by HUB, the Charges only cover the provision of accommodation at the Hostel and the Customer may incur additional charges including, without limitation, charges for meals, room service (the “Additional Charges”).
3.3 Customers will be informed of the amount of the Additional Charges before they are incurred.
3.4 Bookings will be subject to the Customer:
making payment of the Charges in full in advance or, at HUB’s option, paying a booking fee and/or deposit; and providing valid Debit or Credit Card details via which payment of the Charges or the balance of the Charges(as the case may be) and any Additional Charges can be taken at check in at the hostel or at the time of booking.
3.5 If not prepaid in full at time of booking the balance of the Charges must be paid by the Customer immediately on checking in at the Hostel. Any Additional Charges must be paid either as they are incurred or, at HUB’s option, upon the Customer checking out at the Hostel.
3.6 The following payment methods are accepted by HUB
3.6.1 Credit and Debit Cards
New Lisbon, Lisbon Patio, 1878 Faro and Aktion Ericeira:
Visa, MasterCard and Maestro
3.6.2 Cash or Credit or Debit Cards, if the Customer is paying in person at the Hostel.
4. CANCELLATIONS
4.1 Subject to clause 4.2, the Customer may cancel the Booking without charge if notice is given to HUB at least:
Low Season – 01.11.2020 – 30.12.2020 // 01.01.2020 – 29.02.2020: 48 hours before arrival
Medium Season – 01.03.2020 – 30.06.2020 // 01.10.2020 – 31.10.2020 // 31.12.2020: 7 days before arrival
High Season – 01.07.2020 – 30-09-2020: 7 days before arrival
In case of cancelation, early departure or no show, the total amount will be charge.
4.2 Where the Customer has been offered a discounted rate on condition that the Booking becomes non-refundable upon cancellation then, provided the Customer has been informed of such Condition, in the event of cancellation of the Booking, all Charges applicable to that Booking remain payable in full.
4.3 Where the Customer fails to give sufficient notice of cancellation as per clause 4.1 or fails to arrive (no show) at the Hostel, the Booking will be deemed cancelled and the Customer must pay the Hostel an amount equivalent to the Charges applicable to the first’ night’s stay at the Hostel.
4.4 HUB may at any time cancel a Booking if the Hostel becomes unavailable due to circumstances outside HUB’s control in which case HUB will pay the Customer a full refund of any Charges and any booking fee paid.
4.5 HUB may at any time cancel the Booking if the payment details provided by the Customer in accordance with clause 3.4.2 are invalid and the Customer fails to provide alternative valid details.
5. CHECK IN AND CHECK OUT
5.1 Check-in time at the Hostel booked is from 15:00 hrs. Check-in prior to 15:00 hrs. may be available subject to prior arrangement with HUB and subject to the full range of services and facilities at the Hostel not being available until the standard check in time.
5.2 Check-out time at the Hostel booked is 11:00 hrs. Failure to check-out by 11:00 hrs may result in the Customer being charged for an additional night’s accommodation at the standard applicable rate
6. HOSTEL RULES
6.1 Valid photo identification in the form of a National Identification or Passport is required at check-in.
6.2 Customers are required to conduct themselves and ensure that their Guests conduct themselves in a reasonable and responsible manner at the Hostel and must not act in any way which may disturb other guests. Failure to adhere to this requirement may result in Guests being asked to leave the Hostel in which event all Charges and Additional Charges shall become immediately payable by the Guest.
6.3 Smoking is not permitted inside the Hostel and only in the designated smoking areas. Failure to adhere to this requirement may result in Guests being charged a fee of 250€ and being asked to leave the Hostel without any refund.
6.4 The Customer will be responsible for any loss or damage caused at the Hostel by Guests or visitor of the Guest. The Guest may be liable for HUB’s reasonable cost of repairing, cleaning or replacing any property of HUB which is damaged, soiled or lost by a Guest.
6.5 We don’t accept bookings made by those under the age of 18 without the company of adults over 18 or with a written consent signed by their parent or guardian with a copy of their ID which shows their signature. Failure to adhere to this rule will result in automatic Cancellation with no refund given.
7. FOOD AND DRINK
7.1 The Charges includes continental breakfast unless otherwise agreed by HUB
7.2 Customers and their Guests may only consume food and drink purchased from HUB in the BAR. Externally purchase food and drink may only be consumed inside kitchen and dining room.
8. GENERAL
8.1 HUB may, from time to time, change these Conditions without notice. However, the version of these Conditions in force at the time of the Booking will continue to apply to the Contract. Customers are advised to check HUB’s website for the latest version of these Conditions before making a Booking.
For this particular accommodation you are going to pay a 20% deposit to make your reservation.
Please note the original prices of this accommodation are based in EURO.
The prices you are going to see at the next step are automatically converted to our payment gateway (Australian Dollars - AUD -) based on the exchange rate with today date -Thursday 25th of April 2024-
Current exchange rate is 1 AUD = 1.6464117917812 €
After you complete the booking process you will receive an email from us detailing how to pay the rest of the booking to the accommodation.
