The reservation paid to Nomad Surfers is non refundable under any circumstance.
By making a reservation through Nomad Surfers for an accommodation provider, you accept and agree to their relevant payment terms for the outstanding balance, cancellation and no-show policy of that particular accommodation provider.
The participants yield the image rights of the pictures/videos taken while attending the camps, independently anywhere in the world, and expressly authorises Nomad Surfers to its diffusion and reproduction.
Payment for reservation deposit is made by credit cards through Stripe will be charged in the local currency equivalent based on the daily exchange rate. Fees and currency conversions by Stripe, banks or credit card companies in processing payments are not within the control of Nomad Surfers and are subject to exchange rate fluctuation.
Terms and Conditions exclusive to Junior Nomad Surf Camps for Teenagers organised by Nomad Surfers
Supervision
Our staff will supervise the teens during extra activities, at the surf school area and surf camp area. As soon as the teens leave the accommodation or the area of the activities without permission, it is no longer our responsibility.
Excursion
At some point in all excursions, children are given “free time” for shopping for souvenirs, having a snack, etc., in a designated area. During this time, not all children are with the staff. The following explains our supervision policy on excursions:
Always be in groups of a minimum of three children.
All children will be given emergency phone numbers.
Meeting points and times will be established and shown to the children.
The maximum amount of time between meetings will be 90 minutes.
If you prefer that he/she be accompanied by a monitor at all times during excursions, please indicate this preference in writing to us before the start of the Camp. If we do not receive your written instructions to the contrary, we will assume you agree with the above supervision policy.
Smoking and drinking alcohol
Your children are not allowed to smoke or drink alcohol at any time. This policy is reiterated very clearly to all teens on the first evening of camp. This policy applies to all children at camp, whether or not they are allowed to smoke or drink at home, and whether or not they are legally old enough to smoke or drink in the country of the camp. Should your child smoke or drink alcohol at camp, the camp monitor will contact you immediately to discuss what action he or she feels is appropriate in the specific circumstances.
The Camp monitor may feel that a strong warning is more appropriate, on the understanding that a second violation of the rule will result in your child being sent home, at your expense, and there will be no refund. In this case, the camp monitor will look for your support and ask that you explain the situation very clearly to your child by telephone in order that there is no misunderstanding. It is very important that you discuss this policy with your child before he or she travels to camp, in order that he/she fully understands the implications of smoking or drinking alcohol at camp.
Possession or use of illegal drugs
Should your child possess or use any drugs at the Camp, other than those prescribed for medical reasons, he/she will be sent home immediately at your expense, and no refund. We reserve the right to also notify the police given the seriousness of this matter.
Damage to property
It is important that children treat the property of the Camp and its suppliers with the greatest of care and respect. Any damages resulting from negligence, even if accidental, will be invoiced to the parents or guardians, who, as part of the booking conditions, agree to this stipulation. Where individual guilt cannot be accurately assessed, damages will be shared amongst those involved and families invoiced accordingly. If they lose the room key, they have to pay 10 € for a new one.
In case of vandalism, bad behaviour (not respect rules/ not respect other kids or teachers, etc.) the kids will be expelled from the camp next day without the refund for the rest of stay/ and pay the cost of broken property.
Insurance
All surf schools have accident insurance required by law in all countries. If anyone gets hurt while surfing they will be taken to hospital and will be treated. This is not a travel insurance so we do recommend travel insurance if travelling to another country.
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2.4. CANCELLATIONS & REBOOKINGS
2.4.1. CANCELLATIOJNS & REBÒOKINGS PERFORMED BY THE CUSTOMER
All requests for cancellations or rebookings request must be submitted via email. The cancellation period is defined by the receipt of the cancellation. In cases of cancellation, the below fees may apply, depending on the cancellation date(deposit in non refundable):
60 days in advance 10% of the outstanding balance
45 days in advance 20% of the outstanding balance
30 days in advance 40% of the outstanding balance
20 days in advance 70% of the outstanding balance
12 days in advance 100% of the outstanding balance
The following stipulations also apply to all customer cancellations:
- If a guest does not cancel and does not turn up, they will receive no refund
- Those who wish to cancel their booking may transfer it to a replacement person who fulfils the conditions defined by these general Terms and Conditions prior to departure. In such cases, a fee of €50 (EUR) applies
Prior to rebooking, the following conditions apply
- In order for the company to avoid incurring any losses, the room that was originally booked must have been sold by RAPTURECAMPS to another party
- All rebookings are subject to availability
- In all other cases the above-mentioned cancellation conditions (including fees) apply
- Surf packages, lessons and sessions may not be postponed, nor are they transferable to another person. RAPTURECAMPS offers no refunds for unused features specified in our packages. All activities are planned in advance and cannot be disrupted.
- Any surf session included in a package can only be availed of by the package holder and if unused, is strictly non-refundable
2.4.2. CANCELLATION BY RAPTURECAMPS
RAPTURECAMPS reserves the right to opt out of a contract under the following extraordinary circumstances:
- In the case that certain conditions prevent the booked service and/or arrangement from being carried out or in cases of unacceptable danger, RAPTURECAMPS reserves the right to cancel the contract with immediate effect. Any payments that have been made by the customer are to be refunded
- RAPTURECAMPS will not refund any additional expenses incurred above and beyond the original invoiced amount
2.5. PRICES AND SERVICES
The following stipulations apply to all Rapturecamps bookings processed directly or by Agents:
- All prices and services are subject to change, though whatever prices and services stated on the invoice and the booking confirmation connected to that invoice will be provided to the customer
- Any additional agreements are to be confirmed in writing by RAPTURECAMPS. RAPTURECAMPS reserves the right to change prices without prior notice in the event of changing conditions (currency fluctuations, new government-mandated price regulations, altered or new fees from third party providers, etc.)
- RAPTURECAMPS also reserves the right to change services or offer, whether general or individually agreed upon, in extraordinary cases (e.g., force majeure, governmental regulations, delays of third parties, weather and oceanic conditions)
- Customers will be informed as soon as possible of any changes to any essential paragraph in their contract
- DISCLAIMER
3.1. GENERAL
Participation in and at any services, arrangements and activities under the auspices of RAPTURECAMPS is entirely at the customer’s own risk. Customers release, waive and hold the company, its offices, agents and/or employees unaccountable from all claims, losses, damages, commitments, expenses (including legal costs) during or in conjunction with their participation in activities conducted and organized by RAPTURECAMPS, arising from, but are not limited to, any injury, accident, illness, death, material damage or personal damage to the customer or to others.
The customer indemnifies RAPTURECAMPS, its officers, agents and/or its employees against all claims, losses, damages or expenses that any one or more of his/her executors, administrators, heirs, next of kin, successors or assignees may have in conjunction with his/her participation in activities conducted and organized by RAPTURECAMPS, and against any costs including, legal fees, that may incur as a result of any such claims, losses damages or expenses, whether valid or not.
RAPTURECAMPS cannot be held responsible for any disturbances or injuries (noise, bites, stings, rash, allergies, etc.) caused by animals. We have no control or influence over the natural world, neighbours, etc.
The responsibility to inform RAPTURECAMPS of any chronic diseases, illnesses or special needs lies solely with the customer. Such information must be provided prior to the customer’s departure in order to insure proper preparation in terms of accommodation and surfing-related activities. The customer fully accepts the risk of any such complications and will not hold RAPTURECAMPS liable for any health issues that may result from his/her chronic condition including omitting to inform us of its existence. Nor is RAPTURECAMPS responsible for any accidents or injuries that may result from the customer’s physical activities, such as surfing, cycling, driving, walking, etc.
Though RAPTURECAMPS can arrange the rental of cars or motorbikes for customers, please bear in mind that we are not the company that actually rents these vehicles. We cannot, therefore, be held responsible for any accident or injury resulting from the state, quality or operability of any such vehicle.
Any feature included in a package booked with or by RAPTURECAMPS can only be availed of by the package holder. Any item or feature of a package, whether utilized or not, is strictly non-refundable.
Customers are responsible for any damage inflicted on equipment belonging to RAPTURECAMPS, such as bedding, furniture, etc. Please note that coloured sun cream or temporary tattoos can stain bedding and towels, making them impossible to properly clean.
RAPTURECAMPS is not responsible for any loss of property or theft on our property. Please store your valuables in the built-in safety box located in your accommodation.
- SURFING
RAPTURECAMPS follows strict standards of safety. Employees regularly attend safety, first aid and surf life saving courses according to Australian or European Standards. All surf lessons are given by Australian/European-certified instructors. We provide trained surf instructors who carefully choose surf spots that match the surf level of participants, thereby maintaining a low accident and injury risk. That said, RAPTURECAMPS is not liable for any accidents or injuries that occurring during surfing and surfing-related activities. However, in the event of injury, customers are responsible for their own medical costs. Please refer to your medical travel insurance in order to familiarise yourself with any health-related issue that may arise on your trip.
If the customer is not ready to leave for a surf spot at the scheduled departure time, the group may leave without him or her. In these cases the session will not be refunded. Please be ready on time for departure!
The duration of a surfing session is 3 hours max in the water. If all participants become too tired before 3 hours, the session may end early, with the group returning home to “Rapturecamps Nicaragua”.
Transfers to surf spots are included in the fees for all surf sessions; surf-guiding or surfing lessons. The spots are chosen by the surf instructors who, according to their expertise familiarity with local conditions, select the locations best suited to the level of guests with least risk of safety hazards.
If a guest has booked a standard surf package, but arrives or departs in the middle of an on-going surf guiding and surf-instruction week (Monday-Saturday), the features of the package are not extended or altered to benefit that one guest (for example, over Sunday).
Any damage to rented equipment (surfboards, etc.) or loss of property for RAPTURECAMPS is the responsibility of the customer when such property is in the use of the customer. To avoid liability for the replacement of equipment, surfboard insurance is available at an extra cost, which will be added to the customer’s final bill. Prior to receiving a rental board, the customer must sign a statement affirming that he or she is aware of the board’s condition. After signing, the board is the responsibility of the customer.
RAPTURECAMPS is not responsible for poor surfing conditions. Even if surfing is deemed to be not possible after driving to a surf spot on a given day, it will still count as a “session”. However, RAPTURECAMPS will make every endeavour to make sure that surf instruction or surf-related activities will take place at the proper spot at the proper time, spending as much time on as many good waves as possible. Nevertheless, there may be days where poor weather, dangerous conditions or low-quality waves make it difficult or impossible to surf. Unfortunately, we can neither control nor predict these factors. Surfing lessons or surf guiding therefore starts when we leave “Rapturecamps Bali / Portugal” and ends when we return to surfcamp HQ. Even when conditions are so poor as to make it impossible to surf, these events will be counted as “sessions”.
RAPTURECAMPS takes no responsibility for services that are provided by third parties. These include public or private transportation, public utilities, etc.
For this particular accommodation you are going to pay a 20% deposit to make your reservation.
Please note the original prices of this accommodation are based in EURO.
The prices you are going to see at the next step are automatically converted to our payment gateway (Australian Dollars - AUD -) based on the exchange rate with today date -Thursday 25th of April 2024-
Current exchange rate is 1 AUD = 1.6435734640447 €
After you complete the booking process you will receive an email from us detailing how to pay the rest of the booking to the accommodation.
