Surf Travel Company

Nomad Surfers Terms & Conditions

By making a reservation with an accommodation provider, you accept and agree to the relevant payment, cancellation and no-show policy of that accommodation provider, and to any additional (delivery) terms and conditions of the accommodation provider that may apply to your reservation or during your stay. The initial reservation deposit paid to Nomadsurfers is non refundable under any circumstance.

 

If you wish to cancel or change your reservation, please contact the accommodation (details in the booking confirmation email). Please note that besides the initial deposit, you may be charged for your cancellation under the accommodation cancellation policy.

 

We recommend that you carefully read the cancellation, pre-payment and no-show policy of the accommodation provider before making your reservation or make further payments that may be required.

 

Please note that the Ranking is created through a fully automated ranking system (algorithm) and is based on multiple criteria. The guests after they have travelled may leave their review on our website to inform other customers of your opinion on the service and quality of accommodation. Nomadsurfers reserves the right to adjust or remove reviews at our sole discretion.

 

Making a booking with us will automatically add your email address to our subscribers list to receive further promotions.

Morzine Teens Language & Adventures Camp Terms & Conditions

General

Only the target language must be spoken in the classroom.

 

Photocopies and a course folder will be provided during the course (coursebooks are not included in the lesson costs as they are not required but we would be happy to recommend one for self-study if required).

 

We carry out evaluations to ensure that students are placed in the correct group for their level and objectives. If you feel that you have been placed in the wrong class, then please tell your teacher or send us an email after the first lesson so that we can discuss this with you and move you to a different group if necessary.

 

Clients are expected to comply with the rules and regulations of the school. If clients do not agree with School’s division of students into groups, the scheduling etc, they should discuss this with a member of the teaching or administrative staff. Clients are expected to comply with the rules and regulations of the School and will be expected to sign a code of conduct. The client agrees to comply with the applicable law whilst abroad. Clients are expected to behave in a courteous and polite manner. Inconsiderate behaviour will force the School to terminate participation in the course and if necessary the client will be asked to vacate his accommodation.

 

 

Payment

Payment must be made prior to the start of the course, as agreed with the School or their representative. Group courses are booked as a course and no refunds are made for missed lessons, unless agreed otherwise by contract.

 

Our course prices are exclusive of enrollment fee: €25

 

Details of what is included in our prices is explained on the relevant page of our website. Prices do not include flight or rail travel or insurance.

 

Acceptable payment types are Bank Transfer, Euro Cheque or our online gateway. For bank transfers, all charges are to be paid by the client. The School uses the exchange rate on the day of pricing according to the online gateway rate. The School will not be responsible for charges imposed on you, by your bank. This also includes payment discrepancies caused by variations in exchange rates used by your bank.

 

Deposit

We take a deposit of 200€ to secure your booking. This amount is deducted from your nal balance which is payable 5 weeks before the course start date. The agreement between Alpine French School and the client becomes legally binding upon payment of the deposit.

 

Cancellation

More than 8 weeks before course start date: full refund

6-8 weeks before course start date: 75% refund

4-6 weeks before course start date: 50% refund

2-4 weeks before course start date: 20% refund

Less than 2 weeks before course start date: no refund

 

Weekly Group lessons are booked as a course and no refunds are made for missed lessons unless otherwise agreed with the teacher. For private lessons cancelled less than 48 hours in advance, the full amount will be charged. With more than 48 hours notice, we will do our best to re-arrange your lesson subject to availability.

In the event that the School has to cancel a lesson, another lesson will be offered in replacement.

 

Local Teacher Travel Expenses

Travel expenses will be charged for all lessons not taken at our premises as our teachers therefore have to travel and it is a legal obligation for them to be paid a government-dened amount of travel expenses. We are aware that this increases the price of the lessons, unfortunately this is beyond our control. If you would prefer not to pay travel expenses, then you are more than welcome to take your lessons at our school premises.

 

Travelling from abroad

Clients are responsible for arranging their own transport to and from the school. The School can organise transfers from Geneva airport for you.

 

If you have booked a transfer through us, upon arrival at Geneva, you will be greeted by a transfer representative, shown to your mini bus and driven to your accommodation. Weather and road conditions permitting, the journey should take no more than 90 mins.

 

In the case of unforeseen circumstances, out of the School’s or the transfer company’s control, such as flight delays, cancellations, lost luggage, adverse weather and road conditions, you may be required to wait in the airport arrivals café area. If this happens, you will be noticed immediately upon arrival and kept informed of the situation by a designated transfer representative.

 

Transfers are arranged on a shared-transfer basis. This means you will be travelling with other passengers. In this situation, you may also be required to wait at the airport. Alternatively we can arrange a private transfer for you for an additional charge if you do not wish to wait. For your return journey, it may be necessary for us to allow up to 4 hours to transport you safely to the airport from Morzine, due to adverse weather or traffic conditions.

 

Travel and Insurance

Clients must arrange their own formal travel documentation such as visas if required. For students in the EU or in countries in the Schengen area, a visa is not required for stays of under 90 days (3 months). Please see the following link for the list of countries: http://vosdroits.service-public.fr/particuliers/F21921.xhtml

 

For stays of longer than 90 days, the School will provide the relevant documents to support your visa application. However,the School takes no responsibility for the outcome of your application.

 

Travel and medical insurance: Clients are not insured for the activities provided during their stay. Students should ensure they have comprehensive travel & medical insurance for their trip. Our 3rd party activity providers are all insured and fully certied by the French government and have the relevant liability insurances.

 

Accommodation

Accommodation will be provided as detailed in the course description and as requested in your application. Alpine French School reserves the right to modify accommodation details, but accommodation provided will be of an equivalent standard if a substitution is made.

 

Your accommodation will be available after 4 pm on the day of your arrival. The same conditions apply to self-drive guests. Home-stay accommodation is usually available from any time but please check with us if you wish to arrive before 4pm and we will check with your family.

 

For departure, rooms must be vacated by 10 am. Your luggage can be stored if you have a later departure.

 

For students staying in shared apartment accommodation, end of stay cleaning not included but can be arranged for 50€ per person. Students are responsible for the cleaning and general upkeep of the apartment during their stay. A deposit of €200 will be held on your credit card on your first day at school. On departure, a member of staff will check the state & cleanliness of the room & communal areas before instructing if the deposit can be released. Please tell a member of the School staff in the event of a problem with the accommodation so that we can remedy the situation. Any complaints made after departure will not be considered.

 

Changes to Course Content

The School reserves the right to modify courses and activities subject to outside circumstances, cancellations, weather etc.

 

If the minimum number of participants is not met for a particular week (minimum of 3 persons required to run a course), an alternative course will be provided with private/semi-private tuition and equivalent accommodation of a similar level if necessary. For 2 students, intensive courses will be reduced to 2h tuition + 1h autonomous work per day. For 1 student, intensive courses will be reduced to 1h tuition + 2h autonomous work per day.

 

Complaints

In the event of any complaints during your course, please request a complaint form from the school reception and complete this in writing and hand it in to reception where we will discuss the issue with you. Please do this as soon as the problem arises so that we are able to do everything in our power to remedy the situation.

 

Any complaints made after departure will not be considered. Complaints cannot be accepted for weather conditions or resort opening times/dates as these things are beyond our control.

 

Activities

Activities will be provided as per your chosen package or our social/cultural activity programme. We reserve the right to modify the activity programme; in some cases this is necessary due to weather conditions, opening dates and availability. Any problems with a third party service should be taken up with the provider directly.

Travel Insurance

Travel Insurance is highly recommended to attend any of our camps or surf charters. You can use any travel insurance you wish although we recommend you to buy it with World Nomads Travel Insurance. This Travel Insurance Agency is also partnered with Lonely Planet, so it is cheap and reliable! You can very easily purchase it online by just clicking on the folowing link:

 

>> World Nomads Travel Insurance

 

Cancelation Insurance: This benefit provides compensation for the amount that the insured has paid for their trip in case of cancelation due to accident, illness, or death of a family member (up to the policy limit). The insurance covers your airplane tickets and the accommodation booked. Please refer to the link above for more information.

Payment Information

For this particular accommodation you are going to pay a 20% deposit to make your reservation.

Please note the original prices of this accommodation are based in EURO.

The prices you are going to see at the next step are automatically converted to our payment gateway (Australian Dollars - AUD -) based on the exchange rate with today date -Friday 24th of March 2017-

Current exchange rate is 1 AUD = 1.4101495712692 €

After you complete the booking process you will receive an email from us detailing how to pay the rest of the booking to the accommodation.

Please agree Nomad Surfers and accommodation terms and conditions, insurance and payment details.

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